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Server Head Bartenderi Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successful, satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Friendly Bartending and serving expierience with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Meticulous Head Server experienced in building and managing high-quality service teams. Highly skilled at explaining specials in appealing but clear manner. Offers proven success in handling fast-paced work. Responsible with 20 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Outgoing Head Server with documented track record of developing high-quality service environments. Builds loyal customer base through building strong guest relationships. Dedicated to developing and supporting teams of servers during shifts.

Skills
  • Cool Under Pressure
  • High Energy and Stamina
  • Service-Oriented
  • Warm and Friendly
  • Team Player
  • High Volume Dining
  • Customer Service and Rapport
  • Menu Recommendations
  • Verbal and Written Communication
  • Age Verification
  • Point of Sale Systems
  • Food Safety Standards
  • Upselling and Cross Selling
  • Order Accuracy and Delivery
  • Cleaning and Sanitizing
  • Specials Promotion and Upselling
  • Staff Training
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Dining Room Cleaning and Upkeep
  • Covid Symptom Screening
  • Reliable and Responsible
  • Adaptable and Flexible
  • Valid Food Handlers Certification
  • Inventory Management
  • Food Preparation and Safety
  • Team Leadership
  • To-Go Order Preparation
  • Courteous Phone Demeanor
Education and Training
Western Alamance High School Elon, NC Expected in 06/1999 High School Diploma : - GPA :
Experience
Regal Cinemas Corporation - Server/Head BartenderI
Manahawkin, NJ, 09/2019 - 03/2020
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Trained new servers on menu items and restaurant standards.
  • Delivered high-quality service and quick beverage service to promote customer satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
Concord Hospitality - Bartender Shift Manager
Pooler, GA, 07/2017 - 07/2019
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
Concord Hospitality - Server
Springfield, VA, 12/2014 - 05/2017
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Set up dining room to meet hospitality and service standards.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Buffalo Wild Wings - Server
City, STATE, 03/2014 - 11/2014
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Developed strong and lasting resident relationships.
  • Implemented sanitary food handling, holding and service protocols.

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Resume Strength

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Resume Overview

School Attended
  • Western Alamance High School
Job Titles Held:
  • Server/Head BartenderI
  • Bartender Shift Manager
  • Server
  • Server
Degrees
  • High School Diploma

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