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Server /Head Bartender Resume Example

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SERVER /HEAD BARTENDER
Professional Summary

Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Communicative dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering years of experience serving up to dinner guests at restaurant. Service-oriented well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with years of experience in restaurant operations. Organized experienced in restaurant environments. Track record of contributing to customer satisfaction, business operations and team needs. Successful at keeping tables turning over efficiently to boost volume and sales opportunities. Proactive with years of experience working in restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Diligent food service worker with successful history in settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Skills
  • Daily specials memorization
  • Stocking and replenishing
  • Food sales and promotion
  • Menu memorization
  • Inventory controls
  • Sanitizing understanding
  • Recipes and menu planning
  • Equipment maintenance
  • Staff management
  • Food production management
  • High-volume dining
  • Budgeting
  • Kitchen equipment operation and maintenance
  • Food plating and presentation
  • Kitchen staff coordination
  • Counseling
Work History
Server /Head Bartender12/2018 to Current
Michaels Stores – Appleton , WI
Merchandise Manager10/2018 to 12/2019
Belmond Ltd – Charleston , SC
  • Updated pricing and signage to complete product displays and educate customers\
  • Worked with managers and advertising directors to optimize promotions
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions
  • Oversaw inventory counts each week to maintain stock records and account for shrinkage
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales
  • Updated floor design for entire facility to more effectively present products to patrons
Head Bartender05/2016 to 06/2018
Holiday Inn – City, STATE
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
  • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
FOH/BOH Manager07/2015 to 10/2017
A.M. Booth Lumber Yard – City , STATE
  • Accurately completed end-of-day financial tasks worth over $3000 of cash and card transactions daily
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Educated employees on menu updates and procedural changes
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Controlled food costs and managed inventory
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Oversaw grill, stove and oven and cleaned all equipment after every shift
  • Oversaw day to day activities of 50+employees in restaurant/ banquet establishment, fostering inspiring atmosphere to optimize employee experiences
  • Directed activities of team of skilled kitchen workers preparing and serving meals
  • Monitored food preparation, production and plating for quality control
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Created new recipes, outlined steps and training staff on correct preparation
  • Determined operational weak points and implemented corrective actions to resolve any concerns and facilitate as needed
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business
  • Cut spending through effective inventory management and supply sourcing
  • Introduced program and effectively managed employee mistakes to decrease overall waste
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
Education
Some College (No Degree): Accounting/ Business Management J.F. Drake State Community And Technical College- City, State
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Resume Strength
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Resume Overview

School Attended

  • J.F. Drake State Community And Technical College

Job Titles Held:

  • Server /Head Bartender
  • Merchandise Manager
  • Head Bartender
  • FOH/BOH Manager

Degrees

  • Some College (No Degree) : Accounting/ Business Management

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