LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I'm hardworking, organized, bubbly enthusiastic women with relationship-building greatness, and have time management skills in fast-paced environments. I am successful at handling customers and have impeccable service skills and strive to meet customer needs and promote long-term loyalty to them and all beings. I'm a mother to two beautiful little girls. My oldest is five and a half and my youngest is thirteen months. My oldest daughters father and I have 50/50 so as of right now she's in his care, therefore my availability is open due to having a lot of help by my family and/or daycare. I put all my hard work and effort into anything and everything and would enjoy having the pleasure to work with you and your company! Thank you for taking your time to read my resume and I hope to hear from you as soon as possible to arrange an interview for future scheduling plans!!

Skills
  • Clean
  • Bubbly/friendly
  • Dining customer service
  • Customer service
  • Great working as a team and alone
  • Fast learner
  • Fast paced
  • CPR registered
Experience
04/2021 to 05/2022
Server St. Hope Public Schools Sacramento, CA,
  • Greeted customers and sat them at the assigned table with menus (unless they picked somewhere else to sit)
  • Answered the phone; takeout orders, reservations, service questions.
  • Greeted my customers after they've sat down; took their drink orders and served them. If ordered appetizers, they went out before their entrees.
  • Served their entrees once cooks sat the plates in the window.
  • Helped staff with their duties if needed.
  • Helped customers with questions or concerns if asked or issued.
  • Made great relationships with customers.
  • Made great relationships with all staff.
  • Cleaned my work station. Wipe down counter tops, stocked condiments, and 'rolled' silverware.

In 2021 I found out I was pregnant with my second daughter; in July 2022 I delivered her. I enjoyed my 13 months of pure love with my littles, now I'm well over ready to get back into the work field!!

10/2018 to 06/2021
Assistant Accountant Graybar Electric Company, Inc. Augusta, GA,
  • Processed payroll entries and reports for employees.
  • Developed tracking reports to keep management informed of due and past due vendor invoices.
  • Supported budget administration with detailed expense analyses and report reviews.
  • Established complete accounting structures, processes and controls to meet business requirements.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Coordinated timely payments from vendors, clients and account holders.
  • Provided accounting assistance with payroll, AP, AR and expense tracking support.
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Performed in-depth analysis of business operations, trends and obligations to complete accurate projections.
05/2018 to 10/2018
PCA (Personal Care Assistant) / Housekeeping /Server Prestige Assisted Living City, STATE,

First I was hired as a housekeeper. I had specific days I'd clean. One side of the building where elder people lived I'd do in 2-3 days and the other side I'd do in 2-3 days and then the weekends I'd do the front entrance and my manager's offices.

  • The cleaning was; vacuuming, bathroom, kitchen, bedroom and windows.
  • If it was the Mr. Or Mrs'. room and they wanted something specifically cleaned it'd be done.

After doing that for about 3 weeks I became a PCA.

  • I would work with another PCA, we'd help each other if needed with the Mr. or Mrs'.
  • ^^ we helped three ladies shower, get dressed and get into bed every night. Also helped one gentlemen do the same. (they had specific days they'd shower though)
  • ^^ we'd help three ladies use the restroom every time they needed.
  • If any of them pushed their alert buttons we'd go check on them immediately.
  • We'd make sure some came down for breakfast and dinner. Two-four would stay in their rooms & eat so either one of us would make sure they were taken care of.
  • I enjoyed visiting them whenever I wanted. I actually moved back to Myrtle Beach and one of my regulars Mr. Ray and I wrote to each other (he's incredibly missed even more so in Heaven now)
  • During breakfast & dinner PCA(s) would take their orders and serve them (simply like a restaurant; which they loved)
  • Some days we'd have game days or thrift store shopping or crafting.
  • Some ladies liked to play card games, I was able to learn too!
  • My schedule was different some weeks; I'd work in the back building as well where some of the residents lived that had Alzheimer's.
  • I did the same work with them as the other residents but we had to be more attached to them.
05/2015 to 05/2018
Server/Hostess/Busser Black Bear Diner City, STATE,
  • Greeted incoming guests and gathered information to escort to assigned dining table (unless customer specified elsewhere) and seated groups then presented menus or placed customers name on waitlist for seating arrangements to open.
  • Monitored dining area to assess server capacity and estimate wait times. Plus verified proper cleanliness and readiness for guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and get the takeout orders bagged up with all condiments and responded to service questions.
  • Scheduled reservations, prepared large seating arrangements and notified servers and managers of large groups.
  • Recommended specials of the day, answered questions if asked, took beverage orders, served their drinks before entrees, if customers ordered appetizers I'd bring them out before their entrees.
  • Resolved and responded appropriately to customers complaints.
  • Major issues I'd respond to as well and if I couldn't help I'd give the attention to my lead server first before the manager on duty.
  • I delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele, even developed long-term relationships (customers became family) (missing them dearly!!!)
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Built positive relationships with all staff members. (some even became family too! miss them dearly as well)
  • I would clean and restock counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Also performed regular restroom checks to restock supplies and handle minor cleaning.
  • Completed closing duties by restocking the 'caddies' on the tables/bar such as 3 different hot sauces, ketchup and steak sauce, 3 different jelly packs filled up, sugar packs filled and made sure salt and pepper shakers were filled, also wiping 'my station' down (always different when worked morning & nights), emptying trash, safeguarding alcohol, prepping the refrigerator with new dressings and salad ingredients, filling the dessert station up, and 'rolled' silverware in napkins.
Education and Training
Expected in 05/2016
High School Diploma:
Socastee High School - Myrtle Beach, SC
GPA:

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Resume Overview

School Attended

  • Socastee High School

Job Titles Held:

  • Server
  • Assistant Accountant
  • PCA (Personal Care Assistant) / Housekeeping /Server
  • Server/Hostess/Busser

Degrees

  • High School Diploma

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