Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Point of Sale (POS) system operations
Food safety understanding
Price memorization
Table Bussing
Customer Service
Work place safety understanding
Experience
09/2020 to 12/2020
ServerEdgewater Beach Resort Management, Inc. – Panama City, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Sent orders to kitchen staff by [Action].
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
03/2020 to 08/2020
ServerEdgewater Beach Resort Management, Inc. – Panama City Beach, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted newly seated guests quickly and efficiently.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Calculated charges, issued table checks and collected payments from customers.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Sent orders to kitchen staff by [Action].
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Prepared and served cold, hot and [Type] beverages to guests.
Reviewed identification for patrons before serving alcoholic drinks.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Processed customers' payments and provided receipts.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
06/2019 to 08/2019
ServerEdgewater Beach Resort Management, Inc. – Panama City, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted newly seated guests quickly and efficiently.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
02/2019 to 06/2019
ServerEdgewater Beach Resort Management, Inc. – Panama City Beach, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Greeted newly seated guests quickly and efficiently.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education and Training
Expected in 05/2019
High School Diploma: Neville High School - Monroe, LA GPA:
Expected in 08/2021
: Cosmetology Cloyds Beauty School #3 - Monroe, LA GPA:
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