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Server Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Self-motivated and dependable server offering 3 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills
  • Special dietary requirements
  • Wine pairings
  • Liquor, wine and food service
  • Menu memorization
  • Table setting arrangements
  • Table Bussing
  • Check payment processing
Education and Training
Metropolitan Community College Omaha, NE Expected in 05/2018 Associate of Arts : - GPA :
Experience
Edina Grill - Server
Minneapolis, MN, 09/2017 - Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Upsold customers and optimized table-turns to outperform average sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Homeserve Usa - Inbound Customer Service Representative
Surprise, AZ, 08/2019 - 11/2019
  • Forwarded calls to management if outstanding issue required immediate resolution.
  • Attended educational seminars and conferences to develop expertise and improve performance.
  • Identified consumer needs, clarified information and researched issues to provide alternative solutions.
  • Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Completed paperwork within established guidelines to document consumer requests.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices for customers.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Festival Foods - Cashier
Baraboo, WI, 04/2015 - 09/2015
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Accomplishments

I worked with elementary kids for a program that helps kids with school and outside of school. it's for kids who aren't doing well in school, or is not in the best situation no matter the case.

In 2012 I went to Europe with a Program called "People To People" that was created by Dwight D. Eisenhower. Someone has to nominate you to go! You then have to go through a 1-1 interview. If you make it past the first interview you then move on to a group interview. I was the only one chosen from Iowa, the rest were from Nebraska. There was 40 of us! The program is designed to help understand other cultures and what their everyday life is like.

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Metropolitan Community College
Job Titles Held:
  • Server
  • Inbound Customer Service Representative
  • Cashier
Degrees
  • Associate of Arts

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