Outgoing and dynamic [server] highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Generated a 30% increase in wine sales by making appropriate food-pairing suggestions to guests.
Stocked and maintained silverware, linen and condiments.Greeted guests in a pleasant and courteous manner.Promptly and consistently reset tables with spotless service ware.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Assisted guests with making menu choices in an informative and helpful fashion. .
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Maintained a professional tone of voice and words at all times, including during peak rush hours.Maximized table turns and rotated seating for maximum guest satisfaction.Provided high quality service.Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Coursework in Communication and Theater Arts
Companies Worked For:
Job Titles Held: