LiveCareer-Resume

server resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dynamic restaurant professional with 3 to 5 years in with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 3 to 4 years of industry performance rooted in integrity and hard work.

Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Skills
  • Service prioritization
  • Safe food handling
  • Effective sales techniques
  • Conflict and dispute resolution
  • Dining crew workflow optimization
  • Seating assignment preparation
  • Buffet setup and takedown
  • Menu memorization
  • Dish preparation
  • Dining customer service
  • Bussing expertise
  • Point of Sale (POS) system operations
  • High-volume dining
  • Check payment processing
  • Cash drawer balancing
  • POS systems
  • Cash counting machine operations
  • Credit and cash transactions
  • Cash management
  • Customer greeting
  • Customer assistance
  • ID verification
Education and Training
Learnig Quest Modesto, CA, Expected in ā€“ ā€“ GED : - GPA :
Experience
New Castle Hotels Llc - Server
Saratoga Springs, NY, 01/2016 - 11/2018
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Earth Fare, Inc - Kitchen Lead
Kalamazoo, MI, 01/2013 - 08/2015
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
The Harbor At Hickory Hill - Housekeeper
Prattville, AL, 06/2008 - 02/2012
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Swept and vacuumed floors, hallways and stairwells.
  • Dusted and vacuumed all rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
Toucan Charlies Buffett - Hostess / Cashier
City, STATE, 01/2005 - 03/2007
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Handled up to $2,000 of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Managed closing duties, including restocking items and reconciling cash drawer.

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Resume Overview

School Attended

  • Learnig Quest

Job Titles Held:

  • Server
  • Kitchen Lead
  • Housekeeper
  • Hostess / Cashier

Degrees

  • GED

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