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server resume example with 5 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

My name is Jessica Claire, I am 18 years old. For the past five years I have had careers in the food industry such as a busser, a hostess, and a server. With my diligence and time management skills, working with other staff members in a fast pace environment has become second nature. I am easily able to connect with customers and consistently aiding their every want and need. I strive for excellence in the eating/drinking area as well as the kitchen; working together as a team can efficiently get the job done and give 100% customer satisfaction.

I have also working in the retail industry for a portion of time. This has helped improve my customer service skills and patience. It has given me an opportunity to step away from my comfort zone as a server and work with customers' personalized styles and interests.

Skills

• Cashiering
• POS
• Sales

• Upselling

• Serving Experience
• Retail Sales
• Merchandising
• Communication skills • Food handling

• Food management
• Food safety
• Fashion retail
• Retail management
• Store Management Experience • Busser

• Cooking
• Food Service
• Host/Hostess
• Assistant Manager Experience

• Restaurant Experience

Experience
05/2016 to Current Server Oakview At Home | Thousand Oaks, CA,
  • Completed opening duties such as cleaning the work and food area, preparing food and ice cream, turning on lights, and preparing the register.
  • Completed closing duties by emptying trash, disinfecting the work and food area, filling up condiments restocking food and containers, turning off lights, and closing the register.
  • Served food and ice cream daily to over 50 customers daily.
  • Memorized over 25 menu items to give customized recommendations for customers.
  • Calmly and successfully resolved conflicts resulting in 100% customer satisfaction.
  • Warmly greeted customers and developed regulars and customer loyalty.
  • Maintained and enforced strict and up to fate social distancing/cleanliness policies regarding the Covid-19 outbreak to ensure employee/costumer safety and satisfaction.
10/2020 to 04/2021 Retail Associate Whatsgood | Warwick, RI,
  • Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
  • Anticipated customer needs and provided them with high quality service while upholding the brands standards and values to ensure customer satisfaction.
  • Happily guided customers through the process of successfully finding their ideal styles.
  • Carefully handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
  • Actively stay informed about the latest sale offerings and loyalty programs.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
08/2020 to 10/2020 Server Oakview At Home | Thousand Oaks, CA,
  • Completed closing duties by emptying trash, cleaning the work and food area, filling up condiments restocking food and containers, turning off lights, folding silverware, and closing the register.
  • Served food to 100 - 200 customers on a dialy basis.
  • Memorized over 35 menu items to give customized recommendations for customers wnats.
  • Calmly and successfully resolved conflicts resulting in 100% customer satisfaction.
  • Maintained and enforced strict and up to fate social distancing/cleanliness policies regarding the Covid-19 outbreak to ensure employee/costumer safety and satisfaction.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
10/2017 to 07/2018 Busser Canyon Ranch | Las Vegas, NV,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
  • Stocked displays with new and transferred merchandise.
Education and Training
Expected in 05/2021 to to High School Diploma | Lakeland Union High School, Minocqua, WI, GPA:
  • Maintained Honor Roll
  • Received levels 1 and 2 Academic Achievement
  • Participated on the Basketball and Soccer teams
  • Apart of the spanish club, yearbook, DECA, and student council

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Resume Overview

School Attended

  • Lakeland Union High School

Job Titles Held:

  • Server
  • Retail Associate
  • Server
  • Busser

Degrees

  • High School Diploma

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