LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Relationship Building
  • Transactions and Cash Handling
  • Warm and Friendly
  • Menu Recommendations
  • Verbal and Written Communication
  • Able to Lift 30 Pounds
  • Service-Oriented
  • Specials Promotion and Upselling
  • Staff Training
  • Food and Beverage Service
  • Food Safety Standards
  • Team Player
  • Order Accuracy and Delivery
  • Workflow Coordination
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Covid Symptom Screening
  • High Energy and Stamina
  • Bathroom Servicing
  • Point of Sale Systems
  • Age Verification
  • Upselling and Cross Selling
  • High Volume Dining
  • Menu Memorization and Presentation
  • Cleaning and Sanitizing
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Special Requests and Substitutions
  • Adaptable and Flexible
  • Food Preparation and Safety
  • Multitasking and Prioritization
  • Reliable and Responsible
  • Team Leadership
  • Table Monitoring and Turnover
  • Decision Making
  • Courteous Phone Demeanor
  • To-Go Order Preparation
  • Detail-Oriented
  • Tableside Service
  • Microsoft Office
  • Process Monitoring
  • Reservations Management

Food and Beverage Pairings

Work History
Server, 07/2021 to 01/2022
Rocket Farm RestaurantsAlpharetta, GA,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Carhop Server, 10/2020 to 04/2021
Partner Colorado Credit UnionDenver, CO,
  • Answered guest questions and promoted special products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Maintained customer service standards with over 100 customers daily.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server,/Cashier/Hostess, 01/2019 to 11/2020
Rivertowne BbqCity, STATE,
  • Collected and authorized payments of guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Reviewed weekly sales ads and monitored price changes.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Greeted over 50 patients per day.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Loan Processor, 02/2016 to 11/2018
Bank Of The OzarksCity, STATE,
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Set up and completed loan submission packages.
  • Checked packages for appropriate documentation.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Looked over and approved various types of loans.
Education
GED: , Expected in 12/2004 to Pleasant View - Ozark, AR,
GPA:

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Resume Overview

School Attended

  • Pleasant View

Job Titles Held:

  • Server
  • Carhop Server
  • Server,/Cashier/Hostess
  • Loan Processor

Degrees

  • GED

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