LiveCareer-Resume

server resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Motivated motor vehicle operator with impeccable driving record and over 15 years of transportation industry expertise. Offers focus and skills in customer service, route management and freight documentation. Certified in operating Class B vehicles specializing in Buses with GVWR greater than 26,000 pounds. Highly attentive and flexible to changing road and traffic conditions.

Skills
  • Flexibility to Change with Environment
  • Effective Training and Mentoring
  • Adept at Crisis Management
  • Award Winning Customer Service
  • Trip documentation
  • Vehicle inspections
  • Clean driving record for Motorized and Non-motorized vehicles
  • Vehicle maintenance and monitoring
  • Knowledge of Denali National Park Road
  • Safe driver training
  • Familiarity with DOT rules and regulations
Education
Grace College And Seminary 200 Seminary Drive Winona Lake, IN 46590, Expected in 05/2002 Master of Arts : Mental Health Counseling - GPA :
Missouri State University 901 S. National Ave. Springfield, MO 65897, Expected in 12/1996 Bachelor of Science : Hospitality And Restaurant Administration - GPA :
John Wood Community College 1301 South 48th Street Quincy, IL 62305, Expected in 07/1993 Associate of Arts : Emphasis in Sociology - GPA :
Certifications

Certified Interpretive Guide - National Association of Interpretation, May 2005 - Present

Commercial Driver's License, July 2004 - Present

CPR and First Aid Credentials, 2004 - Present

*Applicant does NOT qualify for veteran's preference*

Work History
Oakview At Home - Server
Thousand Oaks, CA, 12/2016 - 03/2020
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Doyon/Aramark Joint Venture - Denali Tour Driver
City, STATE, 05/2005 - 09/2019
  • Safely and effectively conducted tours into Denali National Park and Preserve(DNPP) while operating 52 seat passenger bus.
  • Adapted and succeeded in conveying value of DNPP to guests from all over the world who struggle with physical limitations and language barriers.
  • Translated years of study and experience into effective tools to invite park visitors to experience DNPP firsthand through guided hikes and tangible living examples.
  • Utilized multiple types of learning styles to reach park visitors with mission of the park.
  • Continued ongoing research and study of DNPP through attending various expert programs presented by National Park Service, reading Denali specific literature, and personal investigation.
  • Approached daily duties with flexibility to adapt to spectrum of weather variables that impacted driving conditions and nature hikes.
  • Connected with visitors through dialog one on one as well as in group through transparency and sharing compelling stories.
  • Effectively shared DNPP through use of historical, cultural, and physiological lenses.
  • Have been repeatedly awarded "Employee of the Month" through co-worker and manager referrals who report excellence in strong teamwork ethic, customer service, and professionalism.
  • Exhibited skills necessary to address and attend to visitors in crisis and myriad emergency situations.
  • Displayed skills necessary to be initial "face", and at times ONLY, contact with park visitors during their time in DNPP.
  • Competently operated electronic driving logs, kept current DOT medical card, and all proper documentation required to maintain commercial driver's license in state of Alaska and Tennessee.
  • Consistently reviewed and kept current all requirements from National Association of Interpretation to be a Certified Interpretive Guide.

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Resume Overview

School Attended

  • Grace College And Seminary
  • Missouri State University
  • John Wood Community College

Job Titles Held:

  • Server
  • Denali Tour Driver

Degrees

  • Master of Arts
  • Bachelor of Science
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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