LiveCareer-Resume

server resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Server, 06/2022 to Current
Stafford HealthcareDes Moines, WA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Presented food and beverages to guests at tables.
  • Brewed coffee and distributed to guests.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Recorded patron's meal optons, identifying dietary needs or special requests to correctly transmit orders.
  • Reviewed daily specials, menu changes and service specifications.
  • Collected tickets and followed proper cash-handling procedures.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Refilled drinks and checked with diners to meet specific needs.
  • Communicated effectively with patrons, took orders and made item recommendations.
  • Monitored dining rooms for safety and customer needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Suggested additional items to customers to increase restaurant sales.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
Cocktail Server, 11/2008 to 03/2020
First Hospitality Group IncReynoldsburg, OH,
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with patrons to offer friendly service and determine needs.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Checked identification prior to serving.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assessed patrons' needs to always provide proactive service.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue $[Amount].
Server, 05/2004 to 04/2006
Stafford HealthcarePort Orchard, WA,
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Calculated charges, issued table checks and collected payments from customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Presented food and beverages to guests at tables.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Refilled drinks and checked with diners to meet specific needs.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Education and Training
High School Diploma: , Expected in 06/2000
Santiago High School - Corona, CA
GPA:

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Resume Overview

School Attended

  • Santiago High School

Job Titles Held:

  • Server
  • Cocktail Server
  • Server

Degrees

  • High School Diploma

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