I am an experienced food service professional with a solid background. I am reliable and a customer service-driven team player with 10+ years of restaurant experience. I have a drive for perfect performance in all areas of my work. I am a hardworking, outgoing and energetic server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.
Goal-focused and well-versed in restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service. Skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests. Willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.
I am very knowledgeable with red and white wine pairings. I have taken a 4 classes/lessons on how wine is made, aged, and bottled. i can pair almost any type of wine with an entree. I have taken the T.I.P.S training course and am certified. I have extensive experience with point of sale (POS) system operations, guests with special dietary requirements, handling check payments, cashing out guests, and high volume dining.
Bartending morning, afternoon, and evening shifts. Opening and closing the bar/restaurant. Responsible for cashing out guests, maintaining a cash drawer, taking togo orders over the phone and preparing the orders with condiments and sides.
Making drinks for bar guests and server drinks.
greeting guests seated at tables in my section within 30 seconds. Making entree and drink recommendations for guests, knowledge of the food and drink menus.
upselling whatever possible, getting guest check averages highest possible.
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