Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Active listening skills
Energetic work attitude
Adaptive team player
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Delivered exceptional, friendly and fast service.
Promptly served all food courses and alcoholic beverages to guests.
Completed MMAT (Make me a trainer) program. Trained in new employees for two years.
Answered customers' questions and addressed problems and complaints in person and via phone.
Maintained visually appealing and effective displays for the entire store.
Organized weekly sales reports for the sales department to track product success.
Prevented store losses using awareness, attention to detail and integrity.
Redirected children to encourage safe, positive behaviors.
Physically and verbally interacted with children throughout the day.
Established and maintained a safe play environment for the children.
Monitored children's play activities to verify safety and wellness.
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