LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Customer-focused with solid understanding of retail dynamics, marketing and customer service. Offering 4+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly working areas and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Dish preparation
  • Menu memorization
  • Price memorization
  • Food inspection
  • Dining customer service
  • Effective customer upselling
  • Food safety understanding
  • Liquor, wine and food service
  • Sales Techniques
  • Quality control
  • Menu knowledge
  • Table Bussing
  • High-volume dining
  • Special dietary requirements
  • Service prioritization
  • Safe food handling
  • Merchandising knowledge
  • Relationship selling
  • Cash handling accuracy
  • POS system operation
  • Excellent communication skills
  • Superb time management
  • Team player mentality
  • Outgoing personality
  • Sales expertise
  • Listening skills
  • Reliable and punctual
Experience
12/2019 to Current
Server Trilogy Health Services Corydon, KY,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.00
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Designed emergency protocols to enhance customer and worker safety.
07/2018 to 12/2019
Sales Associate Xite Realty Richardson, TX,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Offered product and service consultations and employed upselling techniques.
  • Worked with fellow sales team members to achieve group targets.
  • Helped average of 100 customers per day by responding to inquiries and locating products.
01/2018 to 06/2018
Party Hostess Hudson Group Scappoose, OR,
  • Served food and beverages to guests and refilled glasses promptly.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Selected décor and event materials fitting clients' requests and vision.
10/2016 to 01/2018
Fast Food Crew Member Hardees City, STATE,
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Verified orders and bagged items for easy transport.
  • Worked with teammates and openly invited coaching from management team.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Mastered point-of-service computer system for automated order taking.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
Education and Training
Expected in to to
: Elementary Education
Pasco-Hernando State College - Brooksville, FL,
GPA:
Expected in 06/2018 to to
High School Diploma:
Nature Coast Technical High School - Brooksville, FL
GPA:

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Resume Overview

School Attended

  • Pasco-Hernando State College
  • Nature Coast Technical High School

Job Titles Held:

  • Server
  • Sales Associate
  • Party Hostess
  • Fast Food Crew Member

Degrees

  • Some College (No Degree)
  • High School Diploma

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