LiveCareer-Resume

server resume example with 5 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • Tableside service
  • Sales expertise
  • Cash handling expert
  • Food and beverage pairings
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Dining area cleanliness
Work History
SERVER, 10/2017 to Current
VillagecareNew York City, NY,
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Checked identification to enforce age regulations for alcoholic beverages
  • Greeted and maintained relationships with regular customers
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Prepared beverages and filled food orders for customers
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Driver Manager, 07/2017 to Current
Covenant TransportationGreenville, NC,
  • Coordinated with drivers to organize timely pickup and delivery.
  • Addressed driver communications and provided required data to drivers.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.100
  • Resolved problems, improved operations and provided exceptional client support.
  • Monitored social media and online sources for industry trends.
  • Increased customer satisfaction by resolving Service issues.
Medical Assistant, 11/2019 to 01/2020
South Nassau Communities HospitalHewlett, NY,

SUB CONTRACTOR THRU ATLANTA PAIN CLINIC

  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Prepared and administered medications to alleviate patient symptoms
  • Entered procedure codes and diagnosis codes into medical billing software
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria
  • Reviewed and sent medical records to other physicians upon request
  • Scheduled appointments for doctor visits and procedures using desktop calendar software
  • Scheduled, rescheduled and handled cancelled appointments for patients
  • Escorted patients to examination rooms.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Medical Assistant, 05/2016 to 01/2020
South Nassau Communities HospitalHempstead, NY,
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Oriented and trained new staff on proper procedures and policies
  • Obtained client medical history, including medication information, symptoms and allergies
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Implemented care and efficiency improvements to support and enhance office operations
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Compiled necessary documents for surgical billing packages
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Escorted patients to examination rooms
  • Collected histories, vitals and current complaints via patient interviews
  • Collected and documented patient medical information such as blood pressure and weight
  • Obtained all prescribed laboratory testing
  • Scheduled and accompanied clients to medical appointments
  • Assisted physicians in follow-through of care
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
  • Obtained accurate medical histories from patients, highlighting critical information
  • Attended required training, education and meetings
  • Ensured collection of lab specimens by appropriate lab courier
  • Identified test discrepancies
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Welcomed patients and inquired about wellbeing since last treatment
  • Report significant information and changes in patient condition to nurse supervisor
  • Called and faxed pharmacies to submit prescriptions and refills
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
  • Prepared initial patient charts for admission
Education
Bachelor of Business: Business Administration And Management, Expected in 12/2021 to CLAYTON STATE UNIVERSITY - Morrow, GA,
GPA:
High School Diploma: , Expected in 05/2017 to CREEKSIDE CHRISTIAN ACADEMY - McDonough, GA,
GPA:
  • Graduated in Top 5% of Class
  • Member of CIVIL AIR PATROL
  • Graduated with 3.9 GPA

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Resume Overview

School Attended

  • CLAYTON STATE UNIVERSITY
  • CREEKSIDE CHRISTIAN ACADEMY

Job Titles Held:

  • SERVER
  • Driver Manager
  • Medical Assistant
  • Medical Assistant

Degrees

  • Bachelor of Business
  • High School Diploma

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