LiveCareer-Resume

server resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic Carhop skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Adaptable and proficient in assisting with customer refunds and returns. Talented at multitasking and effectively completing different essential tasks simultaneously. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Accomplishments

Nominated for hardworking employee at Sprouts Farmers Market. Received two prizes in cosmetology school. One for being extra on time and early. And two for having perfect attendance.

Skills
  • Conflict and Complaint Resolution
  • Cleaning and Sanitizing
  • Team Player
  • Transactions and Cash Handling
  • Customer Service
  • Warm and Friendly
  • Reliable and Responsible
  • Adaptable and Flexible
Work History
Server, 04/2021 - Current
Xanterra Parks & Resorts Death Valley, CA,
    • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
    • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
    • Noted special patron requests and followed up with kitchen to confirm delivery.
    • Explained menu items and suggested appropriate options for food allergy concerns.
    • Used slow periods to restock supplies, ice, trays and delivery bags.
    • Cultivated warm relationships with regular customers.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Answered customers' questions, recommended items and recorded order information.
    • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
    • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
    • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
    • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Car Hop, 01/2021 - 03/2021
Martin Memorial Health Systems, Inc. Stuart, FL,
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Answered guest questions and promoted special products.
  • Balanced orders on trays weighing over 4 lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Memorized orders and maintained 95% accuracy in high-traffic times.
  • Completed company training program in record time.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Brewed coffee and tea and changed out drink station syrups.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Reconciled receipt totals, cash and credit payments to address shortages.
Cashier , 03/2019 - 05/2019
Hy-Vee Centerville, IA,
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales ads and monitored price changes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over 50 customers per day
Courtesy Clerk, 07/2018 - 03/2019
Sprouts Farmer Market City, STATE,
    • Assisted customers with large purchases by carrying items to vehicles.
    • Restocked and organized merchandise in front lanes.
    • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
    • Helped customers take merchandise out of store and loaded items into vehicles.
    • Monitored safety and security concerns and reported to leadership for resolution.
    • Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
    • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
    • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
    • Conducted one-on-one training with new employees to teach various store procedures.
    • Returned unwanted items to correct store locations and restocked shelves.
    • Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma: , Expected in 05/2020
-
Washington High School - Phoenix, AZ
GPA:
Status -

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Resume Overview

School Attended

  • Washington High School

Job Titles Held:

  • Server
  • Car Hop
  • Cashier
  • Courtesy Clerk

Degrees

  • High School Diploma

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