Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Receives and deliver goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Skills
Price Memorization
Point of Sale (POS) System Operations
Liquor, Wine and Food Service
Hors D'oeuvres Service
Dining Customer Service
Menu Memorization
Effective Customer Upselling
Table Bussing
Table Setting Arrangements
High Volume Dining
Dining Room Cleaning and Upkeep
Menu Memorization and Presentation
Service Oriented
Order Processing
Attention to Detail
Loading and Unloading
Weighing and Measurements
Quality Assurance
Heavy Lifting
Forklift Operation
Packaging and Picking
Order Picking
Stocking and Replenishing
Teamwork and Collaboration
Shipment Receiving
Safe Moving Operations
Load Inspection
Vehicle Maintenance
Bulk Liquid Transportation
Belt Conveyors
Experience
08-2021 to Current
ServerPinnacle Hospitality – Spartanburg, SC,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Greeted customers, answered questions and recommended specials to increase profits.
07-2012 to 04-2013
CashierWaste Connections – Clarksville, TN,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Used suggestive selling techniques to promote add-on sales.
Operated cash register or POS system to receive payment by cash, check and credit card.
09-2014 to 11-2018
Warehouse AssociateHudson Group – Mead, CO,
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Examined packages and goods for damage and notified vendors of replacement needs.
Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Updated inventory and production information using warehouse management systems and scanner guns.
Operated forklifts to fill or empty overhead spaces.
12-18 to 02-20
BaristaOhsu – Klamath Falls, OR,
Collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Supported highest standards of conduct and service to support company reputation.
Stocked customer service stations with paper products or beverage preparation items.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Established and adjusted ordering parameters to manage inventory.
Addressed and resolved customer concerns to maintain brand loyalty.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Gave samples of popular coffee and tea blends to create sales opportunities.
Followed health, safety and sanitation guidelines to pass state inspections.
05-21 to 01-22
Machine OperatorIps Corporation – Compton, CA,
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Lubricated parts and performed minor maintenance to improve machine function.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Verified production orders prior to starting set-up.
Placed finished products on skids and wrapped and transported to warehouse with forklift.
Prepared machine for production processes by equipping with required tools and parts.
Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Operated forklift to place finished products on skids and transport to warehouse.
Utilized fastening equipment to fasten, package and stack materials and products.
Troubleshot and repaired machines to increase productivity and decrease spending.
Education and Training
Expected in 07/2015 to to
High School Diploma: Irving High School - Irving, TX GPA:
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