Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Sociable employee skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
Liquor, wine and food service
Food safety understanding
Menu knowledge
Point of Sale (POS) system operations
Check payment processing
Bussing expertise
Seating assignment preparation
Experience
Server, 08/2019 to 12/2020 Yotel – Boston, MA,
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Partnered with team members to efficiently serve food and beverages.
Promoted desserts, appetizers and specialty drinks.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Greeted newly seated guests quickly and efficiently.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Processed customers' payments and provided receipts.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Calculated charges, issued table checks and collected payments from customers.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Sent orders to kitchen staff by POS and written tickets.
Prepared and served cold, hot and brewed beverages to guests.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Partnered with team members to efficiently serve food and beverages.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Processed customers' payments and provided receipts.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Dishwasher, 03/2020 to 06/2020 Carson Nugget – Carson City, NV,
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
Washed pots, pans and trays by hand and using industrial washing machine.
Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
Hostess, 03/2020 to 06/2020 Excela Health – Blairsville, PA,
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Tracked seated guests and available seating using POS.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Answered telephone to provide establishment information and take party reservations.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Education and Training
: Child And Adolescent Psychiatry, Expected in to Penn State University - , GPA:
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