Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Seasoned Customer Associate with 3 of years experience dedicated to providing highest quality service and making customers feel welcome and valued. Committed to exceeding sales expectations and furthering company goals. Hardworking Customer Service Representative with 3 years of experience working in the service industry. Trained in project and time management with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Skills
Cash handling
Beverage preparation
Sales expertise
Dining area maintenance
Stocking and Replenishing
Point of Sale Knowledge
Order Accuracy
Menu Memorization
Food station setup
Food running
Work History
07/2019 to 07/2020
ServerYotel – Miami, FL,
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared beverages and filled food orders for customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Checked identification to enforce age regulations for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
12/2018 to 06/2019
CashierMgm Resorts – Las Vegas, NV,
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers with special services, account updates and promotional options.
06/2018 to 11/2018
Fire Alarm Installer Johnson Controls, Inc. – Edison, NJ,
Commissioned new fire alarm systems, installing all related hardware and software required by facilities.
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Resume Overview
School Attended
Seagoville High School
Trinity Valley Community College
University of North Texas At Dallas
Job Titles Held:
Server
Cashier
Fire Alarm Installer
Cashier - Server - Busser
Degrees
High School Diploma
No Degree
Interdisciplinary 4-8 Science And History Bachelor