Highly enthusiastic customer service professional with 8 years client interface experience.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Assisted guests with making menu choices in an informative and helpful fashion. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Delivered exceptional, friendly and fast service. Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.
Scanned medical documents. Filed personal documents with the company's computer programs. Answered incoming calls and directed them to the proper department.
Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned bars, work areas, and tables. Prepared and served hot and cold beverages.
Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Properly directed inbound calls in phone queues to improve call flow.
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