Server Resume Example Merriot Hotel

SERVER

Professional Summary

Skills

Guest seating arrangements
Order accuracy
High-volume dining
Dining area cleanliness
Cash handling expert
Food sales and promotion
Tableside service
Stocking and replenishing
Menu memorization
Wine service
Point of sale knowledge
Beverage preparation
Employee performance evaluations

Consulting
Employee scheduling
Project management
Training
Credit card processing
Refund handling
Drawer management
Cash register operations
Payment collection
Financial shortage analysis
Heavy lifting
Cleaning and sanitizing

Work History

HousekeeperMerriot Hotel | Chamaign, IL

01/2019 to 01/2020ServerPapa Dels | Champaign, IL

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Monitored guests for intoxication and immediately reported concerns to management.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept registeraccurate through correct billing, payment processing and cash management practices.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Checked identification to enforce age requirement for alcoholic beverages.
Memorized restaurant wine stock and appropriate entree pairings.
Bussed and reset numerous tables per shift, working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.

01/2016 to 06/2019ServerPo Boys | Urbana, IL

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Restocked salad bar and buffet for lunch and dinner service.
Served needs of more than [Number] customers in busy [Type] environment.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Checked identification to enforce age requirement for alcoholic beverages.
Scheduled reservations and managed seating arrangements in popular [Number]-seat [Type] restaurant.
Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount].
Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.

09/2017 to 05/2018Assistant ManagerSave A Lot | Urbana, IL

Orchestrated performance-oriented environment by closely supporting all team members.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Oversaw and improved [Product or Service] deliveries worth more than $[Amount] per year through efficient coordination of [Action] and [Action].
Boost sales with top-notch merchandising abilities and expertise in implementing sound promotions.
Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Kept team operations in strict compliance with workplace standards and food safety requirements to maintain optimal protections.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Performed key tasks to promote inviting store appearance, which included making sure shelves were properly and effectively stocked at all times.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Implemented operational strategies and effectively built customer and employee loyalty through [Task] and [Task].
Managed [Number] team members across [Number] departments, resulting in approximate $[Number] increase in annual revenue.

09/2015 to 09/2017Shift SupervisorQdoba Mexican Grill | Champaign , IL

Applied security, safety and loss prevention strategies during shifts.
Documented daily production and materials usage in [Software] to track data for [Job title] review.
Completed store opening and closing procedures, including setting up registers and checking products.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Worked with team members to improve performance and implement training updates.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Revitalized [Type] area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Eliminated customer service issues by quickly resolving disputes and correcting problems.
Efficiently managed accurate money transfers and protected transactions with standardized procedures.
Minimized losses by setting and enforcing bank levels and table limits by game type.
Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
Enhanced control systems and monitoring procedures to maintain game compliance with [Type] standards.
Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.

Education

05/2004High School DiplomaSaint Thomas More, Champaign Il

Resume Overview

Companies Worked For:

Merriot Hotel
Papa Dels
Po Boys
Save A Lot
Qdoba Mexican Grill

School Attended

Saint Thomas More

Job Titles Held:

Housekeeper
Server
Assistant Manager
Shift Supervisor

Degrees

05/2004 High School Diploma

Server Resume Example

Resume Score: 80%

Resume Overview

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