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Server Resume Example

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SERVER
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Experienced [Job Title] with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Dynamic [Job Title] with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Hardworking [Job Title] with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Focused [Job Title] with over [Number] years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning. Dedicated [Job Title] with [Number] years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor. Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Skills
  • Price memorization
  • Buffet setup and takedown
  • Check payment processing
  • Food safety understanding
  • Food inspection
  • Point of Sale (POS) system operations
  • Table setting arrangements
  • Table Bussing
  • Dish preparation
  • Liquor, wine and food service
  • Hors d'oeuvres service
  • Menu memorization
  • Menu knowledge
  • Dining customer service
  • Safe food handling
Experience
Taormina's Pizza & Pasta | Troy, MOServer09/2019 - Current
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Sent orders to kitchen staff by [Action].
  • Greeted newly seated guests quickly and efficiently.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Applebee's Neighborhood Grill | Wentzville, MOServer, Expo10/2018 - 09/2019
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Pizza Hut | Troy, MOServer Trainer, Cook, Delivery Driver06/2016 - 10/2018
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Notified customers of delays, decreasing calls to support.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Completed order forms and collected payments to keep customer accounts current.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Supervised staff preparing and serving [Number] meals per day.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Worked directly with servers for more than [Number] shifts during the training process.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
Troy Buchanan High School | Troy, MOHigh School Diploma05/2018
American InterContinental University | Schaumburg, ILCriminal JusticeExpected in 05/2022
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Resume Overview

Companies Worked For:

  • Taormina's Pizza & Pasta
  • Applebee's Neighborhood Grill
  • Pizza Hut

School Attended

  • Troy Buchanan High School
  • American InterContinental University

Job Titles Held:

  • Server
  • Server, Expo
  • Server Trainer, Cook, Delivery Driver

Degrees

  • High School Diploma
    Criminal Justice

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