I am a friendly, loyal and clearly dedicated individual who has ambition to succeed in any given environment. Although I have extensive experience in the clerical industry, I love to learn and am always up to a challenge whatever the situation. I get along well with others, i also work efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. Handled stocking and assisted in managing flow of stock in grocery store, Prepared weekly inventory reports and submitted to supervisor, assistant manager, weekly sales, deposits, personal nanny, Customer Service, Hotel front desk agent, United States Army Soldier Chaplain Assistant, Taking care of the Chapel, Extensive office and computer work. Hands-on, Hardworking, Highly motivated, High-performing, Innovative, Mature, Meticulous, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Positive, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Flexible, and Focused.
With The United States Army I received a merit for strong attention to detail, exemplary customer service and team-player attitude. I would always go above and beyond to make sure the job was done correctly.
Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and beverages to guests.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Skillfully anticipated and addressed guests' service needs.Delivered exceptional, friendly and fast service.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.Correctly calculated charges, issued bills and collected payments.Checked in deliveries and signed off on products received.Continually kept carpets and floor clear of debris.Maintained a professional tone of voice and words at all times, including during peak rush hours.Politely answered phones promptly and recorded and confirmed reservations.Routinely checked menus to verify they were current, clean and wrinkle-free.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Actively complied with all health department regulations and rectified issues immediately.Maximized table turns and rotated seating for maximum guest satisfaction.Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.Hand-washed dishes and glassware thoroughly.Stocked deliveries in a timely and safe manner.Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
A Soldier Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Created PowerPoint presentations used for business development.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the Chaplain.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Handled cash and deposits using the proper accounting procedures and documentation.Logged and filed classified documents.Determined elevation and grid azimuths with maps and map overlays.Effective decision-maker in high-pressure environments.Supervised operation and organizational maintenance of Church Services, systems and specialized equipment.
Greet and welcome guest, make reservations, Customer service, answer and transfer phone calls, check-in and checkout guest, handling money, and night audit along with the nightly report.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.
Handled stocking and assisted in managing flow of stock in grocery store, Prepared weekly inventory reports and submitted to supervisor, assistant manager, weekly sales, deposits.Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Interviewed, hired and trained new team members.Supervised 3-6 employees per shift.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Suggested additional items and offered samples of weekly promotional items to increase store sales.Praised by management for being a fast and efficient worker, requiring little supervision.Served shoppers in a prompt, courteous and friendly manner.Emphasized fast, friendly customer service.Communicated and exemplified the company's vision and goals.Gave every customer immediate and undivided attention.Collected shopping carts and baskets from inside and outside the store.Operated check stand equipment including cash register, scanner and scale.Accurately made change for cash transactions.Handled and bagged groceries carefully and according to customer preference.Executed cash transactions quickly and accurately.Greeted all customers.
3.0 GPA.Member of Business Leaders of America Club. Member of FFA Club.
Associates Science Business and Cosmetology
Started Miller Motte Tech in Clarksville, Tn in 2005. I started out with the Business courses then went into the Cosmetology Program. I had a GPA: 3.0 I plan to finish my degree and go back for Massage Therapy or Medical Assisting.
Microsoft Office capabilities. Cash register handling. Careful and active listener. Multi-tasking. Self-reliant.
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