server resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic Customer Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of money handling and training in new programs. Motivated to learn, grow and excel in banking.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Warm and Friendly
  • Customer Service and Rapport
  • Cool Under Pressure
  • High-Energy and Stamina
  • Transactions and Cash Handling
  • Team Player
  • Natural Leadership
  • Active Listening
  • Anticipating Guest Needs
  • Hospitality Service Expertise
  • Guest Accommodations
  • Guest Satisfaction
  • Point-of-Sale (POS) Software
  • Cash Register Operations
  • Speaking
  • Service-Orientation
  • Message Translation
  • Translation Accuracy
  • Reading Comprehension
  • Language Interpretation
  • Spanish Interpreting
  • Client Service
  • Verbal Interpreting
  • Document Interpretation
Work History
05/2017 to Current Server Worlds Of Fun | Doswell, VA,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
09/2014 to 02/2022 Journey Men Plumber Borden Dairy | Dallas, TX,
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Coordinated movement of materials and equipment to job sites.
  • Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Kept detailed job records using Software and Software to maintain up-to-date filing system.
  • Prepared budgets and estimated costs for potential work on piping systems.
  • Finalized Type and Type customer plumbing systems with correct piping, fittings and valves.
  • Located and repaired or replaced worn and broken components to enhance system functionality and durability.
  • Planned pipe system layout, installation and repair according to specifications.
  • Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
09/2006 to 08/2018 Customer Service Associate Publix | City, STATE,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
Expected in 05/2009 to to High School Diploma | General Studies Sarasota High School, Sarasota, FL GPA:
Expected in 05/2009 to to Certificate | Culinary Arts Suncoast Technical College, Sarasota, FL GPA:
  • Licensed plumber - 7yrs
  • MicrosoftWord Training - 5yrs
  • Excel Training - 6yrs
Native or Bilingual

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Resume Overview

School Attended

  • Sarasota High School
  • Suncoast Technical College

Job Titles Held:

  • Server
  • Journey Men Plumber
  • Customer Service Associate


  • High School Diploma
  • Certificate

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