LiveCareer-Resume

server resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Competent Driver dedicated to cost-effective transportation of goods and materials and delivering on time and in perfect condition. Offering excellent interpersonal, time management skills, a positive attitude and an excellent record of punctuality and work ethic.

Skills
  • Package delivery
  • Returns pickup
  • Handheld scanning devices
  • Time management
  • Business processes and procedures
  • Safe driver training
  • Logging Paperwork
  • Clean MVR
  • Conflict Resolution
  • Daily Workflows
  • Critical Thinking
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Performance improvement
Work History
Server, 07/2013 - 03/2022
Topgolf Miami Gardens, FL,
  • Trained in multiple positions and frequently worked in various departments.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas, along with catering events such as wedding venues, parties, and annual award events.
  • Delivered food and supplies to facility for on-time set-up.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, repeat, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected tables, dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products and promoting daily and weekly specials to customers.
  • Trained over 50+ employees for positions in multiple departments
  • Served over 100 satisfied customers per day
Shift Leader, 10/2014 - 08/2016
Petco Allen Park, MI,
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared and served over 100 orders per day.
  • Managed over 50 customer calls per day.
  • Supervised staff of 8+ employees per day.
Retail Sales Associate/ Driver, 08/2013 - 01/2015
Advanced Auto Parts City, STATE,
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Delivery and Pick-up for 10+ commercial customers per day
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, locate items, selections, purchases, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Attended to needs of 50+ customers in person and by phone per day
Education
Associate of Science: Computer Science, Expected in 04/2018
-
Georgia Highlands College - Rome, GA
GPA:
Status -
High School Diploma: , Expected in 05/2011
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Rome High School - Rome, GA
GPA:
Status -
Certifications
  • It Google Support - currently studying, expected to be completed by May 1st, 2023
  • Comptia A+ - currently studying, expected to be completed by April 1st, 2023
  • Course Careers It Support - currently studying, expected to be completed by March 1st, 2023


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Resume Overview

School Attended

  • Georgia Highlands College
  • Rome High School

Job Titles Held:

  • Server
  • Shift Leader
  • Retail Sales Associate/ Driver

Degrees

  • Associate of Science
  • High School Diploma

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