Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Skills
Ability to Lift 30 Pounds
Transactions and Cash Handling
Specials Promotion and Upselling
Team Player
Warm and Friendly
Menu Memorization and Presentation
Food and Beverage Service
Conflict and Complaint Resolution
Cool Under Pressure
Age Verification
Order Accuracy and Delivery
High-Energy and Stamina
Bathroom Servicing
Covid Symptom Screening
Waiting Tables
Anticipating Guest Needs
Glassware Polishing
Suggestive Selling
Natural Leadership
Identification Requirements
Social Perceptiveness
Special Dietary Requirements
Beverage Preparation
Table Bussing
Hospitality Service Expertise
Price Memorization
Guest Satisfaction
Contamination Prevention
Guest Accommodations
Cocktail Knowledge
Wine Pairings
Billing and Payment Processing
Table Setting Arrangements
Greeting and Seating Guests
Stocking and Replenishing
Active Listening
Daily Specials Memorization
Check Payment Processing
Assigning Tables
To-Go Order Preparation
Cash Register Operations
Food Preparation and Safety
Learning Strategies
Adaptable and Flexible
Time Management
Quality Control Analysis
Energetic and Outgoing
Management of Financial Resources
Monitoring
Coordination
Speaking
Work History
02/2019 to 05/2021
ServerThe Birches At Newtown – Newton, PA,
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Increased sales significantly by upselling higher-end products to customers.
Checked identification for minimum age for sale of alcoholic beverages.
Noted special patron requests and followed up with kitchen to confirm delivery.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
03/2017 to 12/2019
Bartender SupervisorInterim Healthcare – San Rafael, CA,
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Managed cash and bar revenue during special promotions or sporting events.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
10/2010 to 08/2015
PCANightingales Home Health Services – City, STATE,
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Planned, prepared and served meals and snacks according to prescribed diets.
Ran errands for patients, did shopping, and picked up other necessities.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Determined specific needs and provided most appropriate level of services for patient well-being.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Shopped for groceries regularly in order to keep house stocked with necessities.
Remained alert to problems or health issues of clients and competently responded.
Scheduled and accompanied clients to medical appointments.
Monitored and assisted residents through individual service plans.
Documented residents' mental status, sleep and eating patterns in medical record books.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Answered patient assistance calls, assessed needs and offered qualified support.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Supported patient admissions, discharges and transfers to promote team productivity.
Education
Expected in 05/1997 to to
High School Diploma : General Studies South Florence High School - Florence, SC GPA:
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