Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly skilled [Job Title] experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Sociable Server offering [Number] years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Skills
Point of Sale (POS) System Operations
Liquor, Wine and Food Service
Effective Customer Upselling
Hors D'oeuvres Service
Special Dietary Requirements
Dish Preparation
Buffet Setup and Takedown
Table Setting Arrangements
Menu Memorization
Service Oriented
Dining Room Cleaning and Upkeep
Team Player
Service-Oriented
Age Verification
Transactions and Cash Handling
High Energy and Stamina
Workflow Coordination
Cleaning and Sanitizing
Menu Memorization and Presentation
Cool Under Pressure
Verbal and Written Communication
Staff Training
Menu Recommendations
Customer Service and Rapport
Upselling and Cross Selling
Experience
01/2021 to 11/2022
ServerBenihana Inc. – Coral Springs, FL,
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Cleaned tables and chairs to prepare dining area for next customers.
Trained new employees on restaurant procedures and plating techniques.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Served food and beverages to patrons and immediately remedied issues with orders.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Addressed complaints to kitchen staff and served replacement items.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
12/2019 to 03/2021
CaregiverMarquis Companies – Forest Grove, OR,
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Supported bathing, dressing and personal care needs.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Reported concerns to nurse supervisor to promote optimal care.
Assisted with meal planning to meet nutritional plans.
Improved patient outlook and daily living through compassionate care.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Laundered clothing and bedding to prevent infection.
Maintained clean and well-organized environment for client happiness and safety.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of clients and reported significant health changes.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Consulted with client care team to continually update care plans.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Contacted medical providers on behalf of clients to follow up on appointments.
Organized oral medications for clients following dosage and schedule requirements.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Maintained detailed records of services performed on clients.
02/2017 to 12/2018
ServerBenihana Inc. – Downey, CA,
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Cleaned tables and chairs to prepare dining area for next customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Served food and beverages to patrons and immediately remedied issues with orders.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Greeted customers, answered questions and recommended specials to increase profits.
Addressed complaints to kitchen staff and served replacement items.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Brought wine selections to tables with appropriate glasses and poured for customers.
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