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server resume example with 17+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dynamic server with 17 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Experienced with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness.

Successful at offering speedy assistance to maximize customer satisfaction. Skilled offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

High-energy skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.

Skills
  • Point of Sale (POS) system operations
  • Table Bussing
  • Special dietary requirements
  • Dining customer service
  • Price memorization
  • Buffet setup and takedown
  • Check payment processing
  • Table setting arrangements
  • Menu knowledge
  • Menu memorization
  • Hors d'oeuvres service
  • High-volume dining
  • Food safety understanding
  • Wine pairings
  • Safe food handling
Experience
10/2013 to 03/2020 Server Mcmenamins | Forest Grove, OR,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware's
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Processed customers' payments and provided receipts.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Calculated charges, issued table checks and collected payments from customers.
01/2003 to 03/2020 Banquet Server Jc Resorts Llc | Laguna Beach, CA,
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Calculated charges, issued table checks and collected payments from customers.
02/2009 to 10/2013 Banquet Server Jc Resorts Llc | San Diego, CA,
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
07/2002 to 11/2008 Food Runner Chef Point Restaurant & Bar | Colleyville, TX,
  • Checked tables and refilled condiments that were running low.
  • Kept buffet restocked with correct food items.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Inventoried food supplies to determine needs and replenish stations.
  • Immediately bussed tables when guests left to prepare for next party.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
Education and Training
Expected in 03/2002 to to Bachelor of Science | Mathematics Universidad Federico Villarreal, Lima, Peru, GPA:

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Resume Overview

School Attended

  • Universidad Federico Villarreal

Job Titles Held:

  • Server
  • Banquet Server
  • Banquet Server
  • Food Runner

Degrees

  • Bachelor of Science

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