LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Ambitious student pursuing Emergency Medical ParamedicEmergency Medical Paramedic degree eager to contribute developed knowledge in the Paramedic role. Skilled in iv and medication administration and proper care in pre-hospital settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Hardworking and reliable Emergency Medical Technician with strong ability in assessment and proper care. Offering friendly, accurate, and time oriented care. Highly organized, proactive and punctual with team-oriented mentality. Dedicated and focused Emergency Medical professional bringing expertise in emergent injury assessment, treatment and patient care. Excellent aptitude for building patient rapport to mitigate stress and deliver efficient treatment. Proven history of sound judgment and critical thinking in high-pressure situations.

Skills
  • Vital sign assessment
  • IV setup
  • Medication administration
  • Emergency Response
  • Field patient assessments
  • IV fluid replacement
  • Critical decision-making skills
  • Emergency management
  • Medical data acquisition
  • Ambulance transport
  • Respiratory care assessment
  • Reporting and documentation
  • CPR and First Aid
  • Patient evaluations
  • Scene assessments
  • Medical volunteer
  • Quality assurance controls
  • Dispatch communication protocols
  • Defibrillation and resuscitation
  • EKG procedures
  • Emergency response and assessment
  • IV and medication administration
  • Aseptic technique
Experience
Server, 03/2018 to 03/2020
North ItaliaHouston, TX,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Processed customers' payments and provided receipts.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Greeted newly seated guests quickly and efficiently.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Sales Representative, 09/2017 to 02/2018
Akzo Nobel N.V.Strongsville, OH,
  • Monitored customer order process and addressed customer issues.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Championed contact management system launch to achieve 100% client organization.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Created and implemented store displays, promoting sales and growth.
Shift Manager, 04/2015 to 04/2017
Giant Eagle, Inc.Brookville, PA,
  • Generated reports to assess performance and make adjustments.
  • Increased customer base and market share by promoting product through diverse channels.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Automated office operations, managed client correspondence and tracked records.
  • Met with each associate to establish realistic monthly sales goals.
  • Cross-trained in every store role to maximize operational knowledge.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
Education and Training
GED: , Expected in 06/2011
Northwest Shoals Community College - Muscle Shoals, AL,
GPA:
: Emergency Medical Services, Expected in
North West Shoals Community College - Muscle Shoals, AL,
GPA:
Accomplishments
Stephanos

I received my EMT-B certification in March of 2020. I am currently in my second to last semester of Paramedic classes, expected to graduate in May of 2021. I am a volunteer fire fighter with Littleville Fire and Rescue.

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Resume Overview

School Attended

  • Northwest Shoals Community College
  • North West Shoals Community College

Job Titles Held:

  • Server
  • Sales Representative
  • Shift Manager

Degrees

  • GED
  • Some College (No Degree)

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