Motivated, enthusiastic worker who has a drive to be at place of hire. Strong social skills and efficient communicator who works to provide costumers what they desire in a timely, clean manner. (:
Skills
Liquor, wine and food service
High-volume dining
Check payment processing
Effective customer upselling
Point of Sale (POS) system operations
Differentiated learning techniques
Behavioral/cognitive skills development
Classroom management
Defensive driver training
Route management
Customer Service
Comfortable with overnight runs
Time management skills
Local routes understanding
Experience
08/2021 to Current
ServerFlixbrewhouse – Des Moines, IA,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Cleared table and bussed dishes to allow for quick setups.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.ret65m ,897
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Reset tables between guests, refilled condiments and wiped down surfaces.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
03/2021 to 08/2021
TeacherOhioguidestone – London, OH,
Differentiated instruction according to student skill level.
Helped students build learning and study skills to achieve educational goals.
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
Developed lessons, activities and materials to cover required course material.
Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
Taught children foundational skills in colors, shapes and letters.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Established indoor and outdoor safe play environments for toddler-age children.
Incorporated music, art and theater into lesson planning.
07/2020 to 03/2021
Delivery DriverNational Beverage – Hayward, CA,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Notified customers of delays to decrease calls to support.
Processed payments by accepting cash, checks and credit card payments.
Maintained safe driving habits to protect property and general public on roadways.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Educated new employees at orientation meetings.
Loaded, balanced and secured product to safely transport goods.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Education and Training
Expected in 05/2020
High School Diploma: Park Hill South High School - Riverside, MO GPA:
Expected in
Associate of Arts: Johnson County Community College - Overland Park, KS GPA:
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