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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivated, enthusiastic worker who has a drive to be at place of hire. Strong social skills and efficient communicator who works to provide costumers what they desire in a timely, clean manner. (:

Skills
  • Liquor, wine and food service
  • High-volume dining
  • Check payment processing
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Differentiated learning techniques
  • Behavioral/cognitive skills development
  • Classroom management
  • Defensive driver training
  • Route management
  • Customer Service
  • Comfortable with overnight runs
  • Time management skills
  • Local routes understanding
Experience
08/2021 to Current
Server Flixbrewhouse Des Moines, IA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.ret65m ,897
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
03/2021 to 08/2021
Teacher Ohioguidestone London, OH,
  • Differentiated instruction according to student skill level.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Developed lessons, activities and materials to cover required course material.
  • Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Incorporated music, art and theater into lesson planning.
07/2020 to 03/2021
Delivery Driver National Beverage Hayward, CA,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Processed payments by accepting cash, checks and credit card payments.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Educated new employees at orientation meetings.
  • Loaded, balanced and secured product to safely transport goods.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
Education and Training
Expected in 05/2020
High School Diploma:
Park Hill South High School - Riverside, MO
GPA:
Expected in
Associate of Arts:
Johnson County Community College - Overland Park, KS
GPA:
Activities and Honors
  • Member, Alumni Association

- High school Varsity swimming team

- Acapella Choir

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Resume Overview

School Attended

  • Park Hill South High School
  • Johnson County Community College

Job Titles Held:

  • Server
  • Teacher
  • Delivery Driver

Degrees

  • High School Diploma
  • Associate of Arts

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