Server Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Communicative Server, dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 2 years experience providing service to hundreds of dinner guests at Buffalo Wild Wings restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Dedicated Server, well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

  • Tableside service
  • Food and beverage pairings
  • To-Go Order Preparation
  • Point of Sale Knowledge
  • Order Accuracy
  • Hospitality Service Expertise
  • Guest Seating Arrangements
  • Food preparation and safety
  • Food running
  • Cash handling expert
  • Dining area cleanliness
  • Stocking and Replenishing
  • Order Delivery Practices
  • Menu Memorization
  • High-Volume Dining
  • Daily Specials Memorization
  • Communication skills
Work History
08/2020 to 11/2020
Server Elior Little Rock, AR,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Served needs of more than 20 customers in busy and loud environment.
  • Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
  • Checked identification to enforce age regulations for alcoholic beverages.
03/2020 to 06/2020
Cashier Guest Services, Inc. Everglades City, FL,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers with special services, account updates and promotional options.
  • Completed sales in excess of $1000's with near-zero error rate using POS system.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Served needs of more than 20 customers in busy, loud environment.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
05/2016 to 06/2018
Lifeguard Life Time Fitness Tempe, AZ,
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Trained new users in optimal behaviors and protective techniques.
  • Attentively watch over swimmers being quick to identify those in distress.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Share tips with patrons on swimming techniques and strength training.
  • Monitored safety of all guests in and around swimming pool.
  • Entered water immediately to pull struggling swimmers to safety.
  • Detailed safety rules and procedures regarding swim lessons and swimming activities to customers and guests, which led to 100% decrease in incidents.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Expected in 05/2019
High School Diploma:
Copperas Cove High School - Copperas Cove, TX

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Resume Overview

School Attended
  • Copperas Cove High School
Job Titles Held:
  • Server
  • Cashier
  • Lifeguard
  • High School Diploma