LiveCareer-Resume

server bartender resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

High-energy, hard working, reliable, and very personable. Very skilled at welcoming guests. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Extremely sociable and great at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Dish preparation
  • Check payment processing
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Table setting arrangements
  • Effective customer upselling
  • Table Bussing
  • High-volume dining
  • Food safety understanding
  • Special dietary requirements
  • Price memorization
  • Hors d'oeuvres service
  • Menu memorization
  • Wine pairings
  • Food inspection
  • Dining customer service
  • Relationship management
  • Service prioritization
  • Menu knowledge
  • Regulatory compliance
  • Seating assignment preparation
  • Sales Techniques
  • Safe food handling
  • Quality control
  • Dining crew workflow optimization
Experience
11/2019 to 04/2021
Server/Bartender Alaska Denali Travel Anchorage, AK,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Able to describe our food, cocktails, and wine with precise detail and the upmost enthusiasm.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
04/2018 to 11/2019
Technician General Dynamics Herndon, VA,
  • Managed quality control and maintained high level of customer satisfaction.
  • Demonstrated excellent mechanical knowledge of machine design, use, repair and maintenance.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Drove team performance through training, coaching and motivation of line employees.
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Prepared operational reports and provided information to supervisors.
  • Set up and verified functionality and availability of safety equipment.
  • Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
04/2015 to 04/2018
Server Omni Hotels Corpus Christi, TX,
  • Made reservations for guests up to 30 days in advance.
  • Observed eating patterns of residents to record proper nutrition during meal times.
  • Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Inventoried food supplies to determine needs and replenish stations.
06/2011 to 03/2015
Server Manager Aimbridge Hospitality Missoula, MT,
  • Served orders by picking up and delivering customers' choices from bar and kitchen.
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Established standards for personnel performance and customer service.
  • Maintained table setting by removing courses, replenishing utensils and refilling drinks.
  • Collected cash sales from employees to properly tip each server after shift.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Provided information about menu selections and made recommendations.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Education and Training
Expected in
Associate of Arts: Physical Education Teaching And Coaching
Panola College - Carthage, TX
GPA:
Expected in 05/2007
High School Diploma:
Plant City High School - Plant City, FL
GPA:

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Resume Overview

School Attended

  • Panola College
  • Plant City High School

Job Titles Held:

  • Server/Bartender
  • Technician
  • Server
  • Server Manager

Degrees

  • Associate of Arts
  • High School Diploma

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