LiveCareer-Resume

server bartender resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Outgoing restaurant professional skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to change and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with a highly organized, proactive and team-oriented mentality.

Skills
  • Effective customer upselling
  • High-volume dining
  • Point of Sale (POS) system operations
  • In-depth food and wine knowledge
  • Proficient in Microsoft Word
  • Effective sales techniques
  • Anticipating guest needs
  • Organizational ability
  • Planning and coordination
Experience
02/2021 to Current Grocery Shopper Paradies Lagardère Travel Retail | Arlington, VA,
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Completed pickup and shopping orders for customers within local area.
  • Listened to customer needs to identify and recommend best products and services.
12/2019 to 08/2020 Server/Bartender Treasure Island Casino | Welch, MN,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
04/2013 to 10/2019 Bartender Woodfield Country Club | Boca Raton, FL,
  • Responsible for daily bar operations.
  • Maintain and stock bar with necessary alcohol and supplies.
  • Train newly hired team members for the bar area.
  • Completed required TIPS training concerning the laws relative to the safe serving of food and alcoholic beverages.
  • Multitasks to meet customer, business operations and server needs with minimal errors or delays.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Managed up to 50 customers per shift while simultaneously assisting 5 restaurant servers.
08/2008 to 04/2013 Server Company Name | City, State,
  • Aided elderly residents into dining room and to designated tables.
  • Knowledge of menu items, nutritional information and residents dietary restrictions.
  • Provided attentive service to residents, gaining relationships over a course of five years, Responsible for guest satisfaction through table side service.
  • Maintain cleanliness and organization of five to eleven table sections.
  • Memorize full current menu along with rotating seasonal menus.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Education and Training
Expected in 05/2014 to to Bachelor of Science | Criminal Justice, Psychology University of Massachusetts - Lowell, Lowell, MA GPA:
Activities and Honors

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Resume Overview

School Attended

  • University of Massachusetts - Lowell

Job Titles Held:

  • Grocery Shopper
  • Server/Bartender
  • Bartender
  • Server

Degrees

  • Bachelor of Science

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