Versatile hospitality worker with over 6 years experience. Guest orriented with office operations experience
Opened 3 restaurants. Traveled with job. Experience at both a business and a resort property.
Trained staff members for serving position on an extensive menu and unique style of service.
Provided five star service under time restraints to a variety of different consumer while managing cash, credit and house account transactions
Documented end of day transactions and reports using excel.
Endured extensive training on a unique and challenging, team oriented style of service
Trained staff members for cocktail serving as well as breakfast, lunch and dinner service at Cielo the leading restaurant in St. Louis, MO
Utilized as a banquet server, cocktail server, AM/PM server, bartender and spa attendant
Responsible for a variety of paper work and handled cash, credit and house account transactions
Responded to customer and employee questions and concerns as well as booked and set up meeting spaces
Maintained and updated filing, inventory and responsible for ingoing and outgoing mail distribution
Represented the company when answering customers inquiries on all inbound calls for 10 lines.
Completed work schedules, managed calendars and arranged appointments
Allocated mail for over 30 departments
Answered and logged all incoming calls using Excel
Structured job calendars according to deadlines
Trained to run Docu Tech, 5090 and CLC 1000 along with various mail machines
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