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Server/Bartender Resume Example

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SERVER/BARTENDER
Summary

Sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking. Well-versed in managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Reliable and hardworking. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Skills
  • Outstanding customer service
  • Cash and credit transactions
  • Balancing the cash register
  • Employee training
  • Organizational ability
  • Courteous
  • Outgoing personality
  • Accommodating diverse cliental
  • Point of Sale (POS) system operations
  • Data entry
  • Document control
  • Mail management
  • Schedule management
Experience
Server/Bartender08/2020 to 01/2021Company NameCity, State
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Server/Bartender/ Front of House Manager/ Togo11/2015 to 09/2020Company NameCity, State
  • Monitored all FOH staff.
  • Delivered high level of quality service to each patron.
  • Handled guest complaints quickly using listening and communication skills, maintaining positive dining experience for everyone.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Monitored patrons to keep alcohol consumption at designated levels..
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Trained 3 new bartenders to increase knowledge of drink preparation and upselling techniques..
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Server01/2014 to 03/2015Company NameCity, State
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Set up for events with up to 35 attendees, preparing serving and appetizer trays and setting tables.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Rearranged tables and chairs, located or rolled extra silverware and prepared table set up with silver ware water glasses and appetizer plates to prepare for large groups.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education and Training
High School DiplomaCentral High SchoolCity, State
  • Future Business Leaders of America Member
Accomplishments
  • Recognized as Employee of the month for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
Certifications

Food Handler License

Bassett Card

Neighborhood Expert Trainer

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Resume Overview

School Attended

  • Central High School

Job Titles Held:

  • Server/Bartender
  • Server/Bartender/ Front of House Manager/ Togo
  • Server

Degrees

  • High School Diploma

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