, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Energetic Team player with Over 10+ years of customer service experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 5-10 staff members in order to maximize sales while providing exceptional customer service to all guests.
- Awarded employee of the month x5
- Awarded top sales associate x10+
- Teamwork
- Flexible & Adaptable
- Performance improvement
- Self-motivated professional
- Computer proficiency
- Menu memorization
- Food running
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- Stocking and replenishing
- Timely food delivery
- Ordering procedures
- Data management
- MS Office
- Project Management
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03/2021 to Current Server/ Bartender J&M Tank Lines – Talladega, AL,
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Offered product samples, answered questions and helped customers find items.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Engaged in suggestive selling and other sales techniques.
- Assisted wait staff with timely food delivery and guest requests.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
04/2020 to 04/2021 Server/ Bartender Autosource Motors – Boise, ID,
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Offered product samples, answered questions and helped customers find items.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Engaged in suggestive selling and other sales techniques.
- Assisted cashiers with processing customer payments and documenting orders.
- Greeted customers and answered any questions.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
01/2015 to 04/2020 Class a CDL Truck Driver AM Transport – City, STATE,
- Handled load documentation, including obtaining signatures and providing copies to destination staff.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Transported heavy freight across Location, using hand trucks and pallet jacks to move loads into residential and commercial buildings.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Worked with location personnel to quickly load and unload Type.
- Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Transferred products between distribution centers and retail locations with as many as Number stops per day.
- Operated vehicles with capacities as high as Number pounds with Number incidents over Timeframe.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Delivered Type equipment to worksites across Location.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Inspected vehicle before and after every trip and conducted minor repairs, including Type and Type.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
- Completed preventive maintenance and mechanical repairs on Type vehicles.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Transported Type and Type goods, including hazardous materials, without incident across Location.
- Verified hazardous material product descriptions and determined any discrepancies in paperwork.
- Delivered exceptional tow truck service across region, including liaising with local authorities.
- Verified contents of inventory loads against shipping papers.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across Number-mile transports.
- Operated with safety and skill to avoid accidents and delays.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Clearly communicated with dispatchers and Job titles, giving updated information, including estimated times of arrival and latest road conditions.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
01/2013 to 01/2015 Car Sales Associate S And M Auto – City, STATE,
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Maintained compliance with all service, quality, and regulatory standards.
- Negotiated vehicle prices and secure financing for customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Exceeded sales quotas by Number% or more.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Located desired vehicles at auctions and other dealerships.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Completed registration paperwork and sales documentation.
- Increased overall quality of used inventory through effective trade-in and auctioning policies.
- Offered comprehensive knowledge of vehicle operations and brand features.
Expected in 06/2011 Associate: Criminal Justice
Mt. Hood Community College - Gresham, OR
GPA:
- Certified Class A CDL truck diver, AM Transport - 5 years
- Food handlers card certified
- Alcohol/Tam handlers card certified
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