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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Energetic Team player with Over 10+ years of customer service experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised a team of 5-10 staff members in order to maximize sales while providing exceptional customer service to all guests.
  • Awarded employee of the month x5
  • Awarded top sales associate x10+
Skills
  • Teamwork
  • Flexible & Adaptable
  • Performance improvement
  • Self-motivated professional
  • Computer proficiency
  • Menu memorization
  • Food running
  • Stocking and replenishing
  • Timely food delivery
  • Ordering procedures
  • Data management
  • MS Office
  • Project Management
Work History
03/2021 to Current
Server/ Bartender J&M Tank Lines Talladega, AL,
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Offered product samples, answered questions and helped customers find items.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Engaged in suggestive selling and other sales techniques.
  • Assisted wait staff with timely food delivery and guest requests.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
04/2020 to 04/2021
Server/ Bartender Autosource Motors Boise, ID,
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Offered product samples, answered questions and helped customers find items.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Engaged in suggestive selling and other sales techniques.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Greeted customers and answered any questions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
01/2015 to 04/2020
Class a CDL Truck Driver AM Transport City, STATE,
  • Handled load documentation, including obtaining signatures and providing copies to destination staff.
  • Met DOT requirements by maintaining current records and documenting reportable incidents.
  • Transported heavy freight across Location, using hand trucks and pallet jacks to move loads into residential and commercial buildings.
  • Kept in close contact with dispatch team to make quick route adjustments and add new stops.
  • Worked with location personnel to quickly load and unload Type.
  • Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
  • Checked trailer hitch and secured attachments to tractor for optimal safety.
  • Transferred products between distribution centers and retail locations with as many as Number stops per day.
  • Operated vehicles with capacities as high as Number pounds with Number incidents over Timeframe.
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Delivered Type equipment to worksites across Location.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Inspected vehicle before and after every trip and conducted minor repairs, including Type and Type.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Completed preventive maintenance and mechanical repairs on Type vehicles.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Transported Type and Type goods, including hazardous materials, without incident across Location.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.
  • Delivered exceptional tow truck service across region, including liaising with local authorities.
  • Verified contents of inventory loads against shipping papers.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across Number-mile transports.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Clearly communicated with dispatchers and Job titles, giving updated information, including estimated times of arrival and latest road conditions.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
01/2013 to 01/2015
Car Sales Associate S And M Auto City, STATE,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Negotiated vehicle prices and secure financing for customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Exceeded sales quotas by Number% or more.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Located desired vehicles at auctions and other dealerships.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Completed registration paperwork and sales documentation.
  • Increased overall quality of used inventory through effective trade-in and auctioning policies.
  • Offered comprehensive knowledge of vehicle operations and brand features.
Education
Expected in 06/2011
Associate: Criminal Justice
Mt. Hood Community College - Gresham, OR
GPA:
Certifications
  • Certified Class A CDL truck diver, AM Transport - 5 years
  • Food handlers card certified
  • Alcohol/Tam handlers card certified

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Resume Overview

School Attended

  • Mt. Hood Community College

Job Titles Held:

  • Server/ Bartender
  • Server/ Bartender
  • Class a CDL Truck Driver
  • Car Sales Associate

Degrees

  • Associate

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