Server/Bartender Resume Example
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SERVER/BARTENDER
Summary
Self-motivated and hardworking professional skilled at operating in fast-paced environments. Talent for adapting to quickly changing situations with excellent problem solving skills. Effective communicator who can clearly express self and attune to needs of colleagues and guests alike.
Skills
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Experience
Server/Bartender, 02/2016 － CurrentAlaska Denali Travel － Columbia Falls , MT
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Promoted desserts, appetizers and specialty drinks.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Restaurant General Manager, 11/2014 － 02/2016Pizza Hut － Gulfport , MS
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Managed a busy and highly-popular locally sourced restaurant with twenty waitstaff.
- Scheduled over twenty employees by assigning shifts.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Hired qualified staff to fill server and host positions.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Server/Bartender Shift Manager, 05/2006 － 11/2014Vivace － City , STATEoperate
- Operated POS terminals to input orders, split bills and calculate totals.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Placed reservations through phone and email into Open Table.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Multitasks to meet customer, business operations and server needs with minimal errors or delays.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Monitored patrons to keep alcohol consumption in designated areas.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Education and Training
University of Nebraska At Omaha － City, StateBachelor of ArtsHistory
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Resume Overview
School Attended
- University of Nebraska At Omaha
Job Titles Held:
- Server/Bartender
- Restaurant General Manager
- Server/Bartender Shift Manager
Degrees
- Bachelor of Arts History
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