LiveCareer-Resume

server bartender resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dependable person, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Skills
  • Sales expertise
  • Beverage preparation
  • Food and beverage pairings
  • Dining area maintenance
  • Point of sale operation
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Food running
  • Performance improvement
  • Cash Handling
  • Food preparation and safety
  • Cash handling
  • Item promotion
  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Health Codes Compliance
  • Classic Cocktails
  • Changing Beer Kegs
  • Engaging personality
  • Toast POS
  • Highly reliable
  • Cash register operation
Education
Druid Hills High School Atlanta, GA, Expected in 05/2016 High School Diploma : - GPA :
Work History
Bluegreen Resorts - Server/Bartender
Miami, FL, 08/2020 - 09/2021
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of up to 10- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Answered customers' questions, recommended items and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Huntington Ingalls Industries - Manager
Groton, CT, 02/2018 - 03/2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Prepared and recommended long-range plans for development of department personnel.
Shakey's Pizza - Shift Lead
Palmdale, CA, 12/2016 - 01/2018
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained and mentored new employees to maximize team performance.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Tracked receipts, employee hours and inventory movements.
  • Responded to and resolved customer questions and concerns.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created incentive programs and contests to support and award top performers.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained new employees and delegated daily tasks and responsibilities.

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Resume Overview

School Attended

  • Druid Hills High School

Job Titles Held:

  • Server/Bartender
  • Manager
  • Shift Lead

Degrees

  • High School Diploma

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