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Server/Bartender Resume Example

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SERVER/BARTENDER
Summary
Customer service representative with over seven years of working closely with restaurant management teams to deliver excellent client satisfaction.  Skilled at successfully managing multiple tasks and exemplify leadership qualities, interpersonal skills and professionalism.
Accomplishments
  • Recognized by peers and management for going above and beyond normal job functions and awarded Mr. Pappadeaux certificate.
  • Started, managed and coached AAU basketball team.
Experience
02/2014 to 01/2017
Server/BartenderPappadeaux Seafood Restaurant － Houston, TX
  • Provide guest with outstanding customer service.
  • Prepared a variety of beverages per customer requests.
  • Ensured customers were not over served or left restaurant intoxicated.
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or customer service issues professionally. 
  • Promptly reported complaints to a member of the management team.
  • Communicated clearly and positively with co-workers and management. 
  • Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Assisted management with monthly inventory control and weekly stock ordering.
06/2013 to 01/2015
Server/HostCheddars － Baytown, TX
  • Provide excellent customer service to ensure all orders are accurate and served hot in a timely manner.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Mastered Point of Sale (POS) computer system for automated order taking including phoned in to-go orders.
  • Seated guests orderly and kept menus clean and sanitized.
  • Resolved guest complaints promptly and professionally.
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05/2013 to 06/2014
Chemical Loader/ Crew LeaderNSN Chemical Plant/Warehouse － Baytown, TX
  • Load and unload chemicals to and from eighteen wheeler and rail cars.
  • Ensure my crew is always wearing proper PPE at all times.
  • Get the proper chemical gauge before and after the truck or rail car leaves.
  • Make sure all trucks weigh the proper amount to scale off and seal the truck.
04/2013 to 06/2013
Meter Reader - TemporaryCity of Baytown － Baytown, TX
  • Obtain water meter readings throughout the City of Baytown.
  • Splice wire and repair meters.
  • Responsible for the recording of all meter reading.
  • Finish all assigned routes by the end of the week.
04/2012 to 10/2012
CounselorYoung Men Rising － Baytown, TX
  • Coached youth boys by mentoring and teaching them how to be successful in life.
  • Supervised and oversee my group of youths.
  • Tutor youths with their homework and school assignments.
  • Discussed issues related to their life and conducted active listening and support to group.
09/2010 to 12/2011
Waiter/Barback/To-Go HostBayou City Wings － Baytown, TX
  • Provide excellent Customer Service and ensured all food orders are correct and served hot.
  • Properly portioned and packaged take-out foods for customers.
  • Quickly and efficiently processed payments and made accurate change.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Answer phone calls and handled to-go orders.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Resolve disputes with customers.
Education
2017
Analytical InstrumentationLee College － Baytown, TX
2010
High School DiplomaGoose Creek Memorial High School － Baytown, TX
Skills
MS Computer software: Word, Excel, Outlook. Excellent Customer Service, Advanced Problem-Solving, Organized, Dedicated
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Resume Overview

Companies Worked For:

  • Pappadeaux Seafood Restaurant
  • Cheddars
  • NSN Chemical Plant/Warehouse
  • City of Baytown
  • Young Men Rising
  • Bayou City Wings

School Attended

  • Lee College
  • Goose Creek Memorial High School

Job Titles Held:

  • Server/Bartender
  • Server/Host
  • Chemical Loader/ Crew Leader
  • Meter Reader - Temporary
  • Counselor
  • Waiter/Barback/To-Go Host

Degrees

  • Analytical Instrumentation
    High School Diploma

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