Server/Bartender Resume Example
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SERVER/BARTENDER
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
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Experience
Paradies Lagardère Travel Retail | Houston , TXServer/Bartender08/2020 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Greeted newly seated guests quickly and efficiently.
- Sent orders to kitchen staff by POS systems.
- Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Processed customers' payments and provided receipts.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
Goodwill Of North Georgia | Morrow , GAServer/Bartender Shift Manager09/2019 - 08/2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Greeted newly seated guests quickly and efficiently.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Sent orders to kitchen staff by POS system.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Processed customers' payments and provided receipts.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Caseys General Stores Inc. | City , STATECashier03/2017 - 08/2019
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Assisted with purchases, locating items and signing up for rewards programs.
- Properly verified customer identification for alcohol or tobacco purchases.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
- Inspected items for damage and obtained replacements for customers.
- Processed 400-450 transactions per day with exceptional accuracy.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Processed customer payments quickly and returned exact change and receipts.
- Assisted customers with account updates, new service additions and promotional offers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Trained new team members in cash register operation, stock procedures and customer service.
- Operated cash register, collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
2J Construction | City , STATELaborer Worker11/2016 - 02/2017
- Used organizational skills to meet productivity requirements.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Measured, cut and laid out materials based on individual job requirements.
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Education and Training
Norwalk High School | CityHigh School Diploma12/2015
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Resume Strength
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Resume Overview
School Attended
- Norwalk High School
Job Titles Held:
- Server/Bartender
- Server/Bartender Shift Manager
- Cashier
- Laborer Worker
Degrees
- High School Diploma
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