Currently a personable server with extensive knowledge of: hospitality etiquette, preparation and superior customer service. Strong technical skills and the ability to learn concepts quickly. Ethical judgment and decision-making skills. These skills translate to an expertise in customer relations, which is essential as a server.
Server for seven years
Cool and collected under pressure
Skilled problem solver
Willingness to learn
Server, Back-WaiterSep 2011 to Current P.F. Changs China Bistro － Sacramento, CA
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Account ManagerNov 2014 to Dec 2015 Elite Power, Inc － Sacramento, CA
Prepared correspondence, accounting and financial documents for analysis.
Monitored multiple databases to keep track of all company inventory.
Reduced time and costs and increased efficiency by introducing new accounting procedures.
Rectified escalated accounts payable issues from employees and vendors.
ServerOct 2013 to Dec 2014 Harlow's Restaurant & Nightclub － Sacramento, CA
Opened and closed bar tabs and transferred tabs to dining area.
Stocked beer and wine coolers.
Broke down bar after events and returned leftover liquor, glassware and banquet carts.
Associate of Science, Fire ScienceCosumnes River College － Sacramento, CA, United StatesAssociates of Science Degree in Fire Science and planning for future CSU transfer.
Associate of Science, Fire ScienceButte College － Butte, CA, United StatesBeginning of Fire Science Degree courses.
Enthusiastic work ethic, high quality customer rapport, attentive to the details.