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Server Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

An energetic stylist seeking to join a team to which I can be an asset while continuing to further my education.

“They told me that I could be anything I wanted to be. I wanted to make others feel beautiful.. so I became a hairdresser.”

Skills
  • Liquor, wine and food service
  • High-volume dining
  • Buffet setup and takedown
  • Check payment processing
  • Makeup and skincare
  • Braiding and weaving
  • Hair artistry professional
  • Pigments and resins
  • Beauty tool sanitization
  • Social skills
  • Familiar with relaxers
  • Innovative hairstyling techniques
  • Marketing understanding
  • Manicures and pedicures
  • Color matching master
  • Razor cutting expert
  • Customer buying trends
  • Body mechanics
  • Cosmetology principles knowledge
Experience
01/2019 to Current Server Firstservice Residential | Ashburn, VA,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
12/2019 to 06/2020 Hair Stylist Life Time Fitness | Brookfield, WI,
  • Proficient in full range of services including color, cutting, chemical and styling.
  • Sanitized all tools, followed all safety standards and kept salon clean and safe.
  • Eliminated financial discrepancies by accurately collecting customer fees, managing refunds and providing accurate sales documentation.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Followed laws and regulations by adhering to legal protocols for complete and consistent compliance.
  • Performed preliminary hair consultations on new clients to help decide on new style or color.
  • Successfully booked appointments to allow sufficient time for all services requested.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Increased new business opportunities and clientele foot traffic by distributing business cards in and outside of salon.
  • Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with [Task].
  • Minimized downtime and improved salon appearance by cleaning and sorting products between client appointments.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Washed, colored, cut, dried and styled hair.
05/2016 to 12/2018 Member Service Representative Chelco | Defuniak Springs, FL,
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Assisted in maintaining accurate records by verifying and updating member account information.
  • Managed administrative requirements to keep records up to date and complete timely forms for customer needs.
  • Liaised between patrons, store personnel and internal departments.
  • Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
  • Offered exceptional customer service to differentiate and promote company brand.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Communicated information to customers about product quality, value and style.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
  • Cross-trained in different internal databases and service positions to help team members meet coverage demands.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Kept member service area clean and neat with well-stocked supplies and fliers.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Education and Training
Expected in 12/2019 Cosmetology License | Cosmetology Osceola Technical Education Center , Saint Cloud, FL GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Osceola Technical Education Center
Job Titles Held:
  • Server
  • Hair Stylist
  • Member Service Representative
Degrees
  • Cosmetology License