server resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Skills
Service-Oriented
Covid Symptom Screening
Special Requests and Substitutions
Dining Room Cleaning and Upkeep
High Energy and Stamina
Cool Under Pressure
Conflict and Complaint Resolution
Customer Service and Rapport
Warm and Friendly
Staff Training
Cleaning and Sanitizing
Age Verification
Transactions and Cash Handling
Upselling and Cross Selling
Team Player
Work History
Server , 03/2021 - 07/2021 Hei Hotels & Resorts – Monticello, NY,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Checked identification for minimum age for sale of alcoholic beverages.
Kept register accurate through correct billing, payment processing and cash management practices.
Noted special patron requests and followed up with kitchen to confirm delivery.
Worked with POS system to place orders, manage bills and handle complimentary items.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Kept track of event finances, including initial deposits, due payments and final balances.
Inspected dishes and utensils for cleanliness.
Collected orders and relayed them to bartenders quickly and accurately.
Laboer, 06/2011 - 07/2021 Amentum – Pueblo, CO,
Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Managed loading and unloading of routine car shipments, maintaining organized and secure materials to minimize damage.
Prepared job sites by removing debris and setting up materials and tools.
Worked alongside team to accomplish work goals according to schedule.
Updated logs and reported on job progress.
Maintained and repaired facilities, equipment and tools.
Operated equipment such as fork trucks and skidders.
Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Addressed and resolved any customer conflicts with managed waitstaff, verifying satisfactory outcomes for all involved parties.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Explained menu items and suggested appropriate options for food allergy concerns.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Managed food resources, memorized orders and coordinated customer service.
Warehouse Worker, 08/2018 - 03/2020 Eclipse Staffing – City, STATE,
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Checked packages and merchandise for damage and notified vendors.
Wrapped pallets in shrink wrap prior to loading.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
Updated daily logs with regular shift activities and incident details.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Forman, 08/2016 - 01/2017 Seifert Service – City, STATE,
Set and revised production schedules to meet changing demands.
Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Verified completed projects met approved time, quality and cost estimates.
Arranged beneficial deals with suppliers for materials to stay within budget limitations.
Education
GED: , Expected in 06/2013 - Harford Community College - Bel Air, Md, GPA: Status -
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