Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than two years related experience.
Skills
Menu memorization
Guest seating arrangements
Food sales and promotion
Food and beverage pairings
Tableside service
Point of sale knowledge
Hospitality service expertise
Order accuracy
Dining area cleanliness
High-volume dining
Order delivery practices
Beverage preparation
Sale expertise
Daily specials memorization
Cash handling expert
Bill computation
Stocking and replenishing
To-go order preparation
Food running
Table setting knowledge
Food preparation
Cash handling
Communication skills
Menu presentation
Table setting
Food station setup
Item promotion
Ordering procedures
Food preparation and safety
Performance improvement
Work History
Server, 04/2017 to 01/2018 Four Seasons Hotels Inc – Denver, CO,
Monitored guests for intoxication and immediately reported concerns to management.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Checked identification to enforce age requirement for alcoholic beverages.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Server, 01/2016 to 02/2017 Four Seasons Hotels Inc – Baltimore, MD,
Monitored guests for intoxication and immediately reported concerns to management.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Checked identification to enforce age requirement for alcoholic beverages.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Teacher, 01/2015 to 12/2015 Vista Unified School District – Vista, CA,
Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Observed and evaluated students' performance, behavior, social development and physical health.
Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Boosted student grasp of materials with weekly tutoring sessions.
Administered assessments to determine each student's specific educational and social needs.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
Liaised between school personnel, district administrators and site staff.
Used variety of assessment tools and strategies to improve instruction methods.
Coordinated education-based field trips from start to completion.
Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
Fostered oral language development and critical thinking skills during literary discussions.
Developed rapport with students and families, building positive classroom community.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
Promoted student engagement with positive reinforcement techniques and diverse learning strategies.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
Cooperated with parents to support students' learning and healthy development in school and at home.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Prepared lesson plans according to assessment of student needs and learning ability.
Received recognition for contributions of innovative concepts to classroom instruction.
Taught multiple subjects to students with intellectual or emotional disabilities.
Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.
Promoted and modeled lifelong love of learning and reading.
Planned, facilitated and assessed monthly staff meetings and staff development.
Encouraged interactive learning by incorporating educational software and online assignments.
Education
Hs Diploma : General Studies, Expected in 06/2013 to South Grand Prairie High School - Grand Prairie, TX GPA:
Member of National Junior Honor Society
Graduated with 3.9 GPA
Member of French Club and Ready, Set, Teach
Elected to Vice President for National Junior Honor Society in 2013
Elected Captain of Varsity Cheer
Graduated in Top 10 % of Class
Dean's List first and second semester in 2012 and 2013
Associates : Hospitality Management , Expected in 06/2015 to Mountain View College - Dallas, TX GPA:
Coursework in restaurant management, interpersonal relationships and organizational behaviors.
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