Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Sociable Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Adaptable Server offering 3 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.

Reliable Dog sitter with demonstrated history of creating bonds with pets and positive relationships with owners. Proficient in basic obedience training and commands. Handles dogs up to 80 pounds and maintaining good behavior on group walks.

Skills
  • Hors d'oeuvres service
  • Food safety understanding
  • Check payment processing
  • Table setting arrangements
  • Liquor, wine and food service
  • Table Bussing
  • Menu knowledge
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Dining customer service
  • Seating assignment preparation
  • Quality control
  • Service prioritization
  • Relationship management
  • Client relationship management
  • Leadership
  • Flexible
  • Communication
  • Training & Development
  • Active listening
  • Critical thinking
  • Collaboration
  • Positive reinforcement
  • Relationship building
  • Time management
  • Work ethic
  • Team building
Experience
Server and Host, 09/2018 to 01/2021
St. Luke's Cornwall HospitalCornwall, NY,
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Rearranged tables and chairs, located or rolled extra silverware and condiments to prepare for large groups.
  • Processed customers' payments and provided receipts.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Volunteer, 08/2019 to 12/2019
Mississippi State University (Ms)Starkville, MS,
  • Sat with patients in need of companionship and emotional support.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Communicated needs and issues to appropriate supervisors for administrative action.
Assistant Coordinator, 05/2016 to 08/2017
Human Technologies IncCity, STATE,
  • Answered approximately 200 calls and emails per day.
  • Ordered new office supplies and reported on office expenses.
  • Organized digital and physical employee records.
  • Managed administrative processes and prepared key reports and documentation.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Managed incoming and outgoing correspondence and packages to support smooth daily operations.
  • Collected and organized documents and supplies for the office.
Voluntary Worker, 02/2017 to 06/2017
Greenville Humane SocietyCity, STATE,
  • Performed custodial duties, including mopping, sweeping and sterilizing equipment.
  • Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
  • Stocked delivered animal food and supplies in central supply room.
  • Performed daily care, including feeding, watering and cleaning animal enclosures for rescued animals.
  • Walked animals in assigned area to complete daily enrichment.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
Education and Training
High School Diploma: , Expected in 05/2021
St Joseph’s Catholic School - Greenville, SC
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • St Joseph’s Catholic School

Job Titles Held:

  • Server and Host
  • Volunteer
  • Assistant Coordinator
  • Voluntary Worker

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: