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Server Resume Example

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SERVER
Summary

High-energy Server with 2 years of experience, collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Driven to go above and beyond to satisfy customers, improve operations and support team members. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Skills
  • Leadership
  • Patience
  • Team worker
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Dining customer service
  • High-volume dining
  • Service prioritization
  • Efficiency in customer service
  • Good saleswoman
  • Good energy
Experience
Server
City, StateCompany Name/Aug 2020 to Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.i
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommendedalternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Receptionist
City, StateCompany Name/May 2020 to Aug 2020
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Maximized customer satisfaction by handling more than 15 customer email and telephone interactions each day.
  • Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
  • Advice customers on car prices and promotions.
  • Direct the tour of the showroom for the knowledge of the clients about the available cars, their characteristics and their prices.
  • Manage social networks and online sales platforms.
Server
City, StateCompany Name/Sep 2018 to May 2020
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Processed customers' payments and provided receipts.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sales Assistant
City, StateCompany Name/Feb 2016 to Apr 2017
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Answered questions about current promotions and resolved issues according to store policies. No
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Received and processed product returns.
  • Networked to build client base and promote products to new and existing clients.
  • Used product knowledge to assist customers and suggest products.
Education and Training
High School DiplomaJ. P. Taravella High SchoolMay 2018City, State
Certificate : Personal Trainer NASMCity
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Resume Overview

School Attended

  • J. P. Taravella High School
  • NASM

Job Titles Held:

  • Server
  • Receptionist
  • Sales Assistant

Degrees

  • High School Diploma
    Certificate : Personal Trainer

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