Server Resume Example
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SERVER
Summary
Ambitious student pursuing criminal justice degree eager to contribute developed knowledge in any role. Skilled in leadership and communication in chaotic settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
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Experience
Kroger | Gainesville , GAServer03/2020 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Prepared salads and appetizers to back up kitchen staff.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Kroger | Gallatin , TNServer01/2017 - 03/2020
- Ensured optimal guest experience by steering guests, taking orders, serving dishes and/or drinks with a positive attitude Managed orders and accompanying financial transactions using digital Point of Sale System Knowledgeably recommended menu items based on customer needs and preferences, including upsetting complementary dishes and drinks.
AuSable River Trading Post | City , STATELead Graphic Designer/ Maintenance Tech01/2015 - 01/2018
- Successfully manage and coordinate graphic design projects from concept through completion Work close with clients to create a vision, conceive designs, and consistently meet deadlines and requirements Create and conduct highly persuasive sales and marketing presentations.
- Developed website layouts, templates and unique branded looks for projects.
- Determined marketing and design vision with clients for all types of graphic design projects.
- Leveraged media and graphic design expertise to develop engaging marketing and promotional materials, including flyers and advertisements to generate new sales revenues and grow customer base.
- Generated digital image files for use in digital and traditional printing.
- Established organizational vision and developed strategies to achieve sales, profit and loss and customer service goals.
- Used adobe to create images and layouts.
- Submitted design ideas to plan projects with customers.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
G's Pizza & Deli | City , STATEManager/Server/Bartender01/2011 - 01/2015
- Negotiated and resolved customer concerns or issues Recruiting, staffing, training, development, and managing of performance evaluations Maintained professional appearance, time management skills, strong communication ( written, verbal, and listening ), and positive attitude Built personable and professional hospitality team and ensured staff were well trained and consistently supported.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Executed new training initiative to improve skills and develop leaders from within.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Coached new team members on job tasks and performance strategies.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Analyzed employee workloads to meet seasonal fluctuation needs.
- Communicated and coordinated with multiple departments to achieve top results.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Gave input on how to improve training and employee productivity.
Education and Training
Baker College | CityNone in Criminal Justice2013
Oscoda Area High School | CityHigh school06/2012
Willing to relocate: Anywhere
Additional Information
- Willing to relocate: Anywhere
- Experienced graphic designer with background in sales. With over seven years of experience in sales, the customer service industry, and three years of creative graphic design. Achieving extensive knowledge in technology, being gregarious, and ability to maximize with tremendous time-management; skilled at adaptability, leadership, teamwork, and communication.
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Resume Overview
School Attended
- Baker College
- Oscoda Area High School
Job Titles Held:
- Server
- Lead Graphic Designer/ Maintenance Tech
- Manager/Server/Bartender
Degrees
- None in Criminal Justice
High school
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