Server Resume Example Pleasant Valley Wine Co

SERVER

https://rittermhailey@scentsy.us

Professional Summary

Reliable and friendly cashier adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Retail Sales Associate versed in merchandising, display design and customer relations.
Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling guns and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new roles with Louis' Gun Shop and make lasting positive impact on business operations.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
Reliable and hardworking Bartender familiar with working alone or with a team to serve more than 150 customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.
Hospitable bartender committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on mixed drinks. Expertise in housekeeping and bar maintenance.
Well-rounded Bartender with wide-range history in the service industry. Bringing passion for the industry and fun, positive attitude with an unwavering commitment to customer service.

Skills

Work History

Server | 03/2020 to Current
Pleasant Valley Wine Co - Hammondsport, NY

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Checked identification to enforce age regulations for alcoholic beverages.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.

Retail Cashier | 07/2018 to Current
Louie's Gun Shop - Bath, NY

Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Provided information about sales processes, warranty requirements and service standards.
Prepared materials and work area according to design and specification documents.
Explained estimates and determined repair timelines to enhance customer satisfaction.
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
Took cash and credit card payments from customers for purchased products and provided receipts.
Took cash and credit card payments via phone, in person and through email.

Bartender | 04/2017 to 03/2020
Krooked Tusker Distillery - Hammondsport, NY

Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

Education

Hammondsport Junior-Senior High School - Hammondsport, NY | High School Diploma06/2019

Finger Lakes Community College - Canandaigua, NY | Associate of Business AdministrationAccounting And Business Management

Affiliations

Hammondsport American Legion Auxiliary

Additional Information

I come from a long line of Veterans in my family.

I am capable of working with or without supervision.

I am efficient in word and excel programs.

I am capable of working with others.

I know how to use office equipment.

Many years of inventory experience.

I volunteer at the Hammondsport American Legion.

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

Hammondsport Junior-Senior High School - Hammondsport , NY | High School Diploma
Finger Lakes Community College - Canandaigua , NY | Associate of Business Administration