Server Resume Example Olive Garden

SERVER

Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Skills

Check payment processing
Food safety understanding
Point of Sale (POS) system operations
Food inspection

Staff mentoring
Cash drawer balancing
Payment processing

Experience

Server
Chesapeake, VAOlive Garden/Aug 2007 to Apr 2008

Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped offand anticipating needs such as condiments and extra napkins.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Promoted desserts, appetizers and specialty drinks.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Prepared salads and appetizers to back up kitchen staff.

Server
Baltimore, MDAustin Grill/Jan 2006 to Aug 2007

Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.

Cashier
Dundalk, MDCitgo Lube Express/Jun 2001 to Jun 2006

Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Processed customer payments quickly and returned exact change and receipts.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Completed end-of-day counts and securing funds to prevent loss or theft.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns to Store Manager for remediation.
Kept shelves full of product and made sure that more was ordered if stock was low.
Tried to predict as accurately as possible through weekly purchases and upcoming sales, the amount of a product that needed to be ordered.
Ran two cash registers at once, lottery and regular register, keeping them both seperate and balanced. Cashing both cash registers out at the end of the shift.

Cashier/Head Cashier/Customer Service Cashier
Glen Burnie, MDWeis Markets Inc./Jun 1997 to Sep 1999

Read weekly sales inserts and monitored price changes.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Routinely scheduled breaks and meal times for front end staff and relieved them during these breaks as well as sending them to put back unwanted items when volume was low.
Operated Customer service desk with lottery, money orders, tobacco sales and counting down drawers at end of shift.
Properly verified customer identification for alcohol or tobacco purchases.

Education and Training

Associate of Arts: General StudiesSchool of The AlbemarleMay 2017Elizabeth City, NC

Resume Overview

Companies Worked For:

Olive Garden
Austin Grill
Citgo Lube Express
Weis Markets Inc.

School Attended

School of The Albemarle

Job Titles Held:

Server
Cashier
Cashier/Head Cashier/Customer Service Cashier

Degrees

Associate of Arts : General Studies

Server Resume Example

Resume Score: 80%

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