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Server Resume Example

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SERVER
Summary

Dynamic restaurant professional with several years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing Server and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Effective customer upselling
  • High-volume dining
  • Food safety understanding
  • Dining customer service
Experience
April 2019
to
Current
The Crab Pot Seattle1301 Alaskan Way, Seattle, WAServer
  • Managed closing duties, including restocking items and reconciling cash drawers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
August 2015
to
March 2019
Pogacha of IssaquahIssaquah, Wa, WAServer
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Backed up cashier staff to process customer orders and payments.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Calculated charges, issued table checks and collected payments from customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Monitored customer movements and quickly cleared empty tables for future customers.
March 2007
to
August 2015
Amante Pizza & PastaIssaquah, WAServer
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Placed reservations through phone and email into Aloha system.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Promoted desserts, appetizers and specialty drinks.
Education and Training
1980
Sta Clara AcademyTigaon, PhilippinesHigh School Diploma
1982
Rizal Technical InstituteNaga City, PhilippinesPractical Electricty

1600 hours completed

Basic and Practical Electricity Applications.

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Resume Overview

Companies Worked For:

  • The Crab Pot Seattle
  • Pogacha of Issaquah
  • Amante Pizza & Pasta

School Attended

  • Sta Clara Academy
  • Rizal Technical Institute

Job Titles Held:

  • Server

Degrees

  • High School Diploma
    Practical Electricty

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